Additional Premera Programs

As a Premera Blue Cross member, you have several ways to get tested for COVID-19 at no out-of-pocket cost.

Get no cost at-home test kits

  • At an in-network pharmacy. Find an in-network pharmacy near you by signing in to your account on premera.com and searching Find a Doctor.
  • Online at covidtests.gov. Limit one order per household.
  • Online through ExpressScripts. Set up an account and get a kit shipped to your home.

Get reimbursed
If you do pay for a COVID test, you can get reimbursed for the cost by submitting a claim form.

  • Download and print the claim form
  • Fill out the form
  • Follow the directions and send the completed claim form to the address on the form

Additional information on submitting a claim form for reimbursement:

  • You may submit a claim for up to eight individual tests per covered family member every 30 days.
  • Reimbursement is limited to $12.00 per test, including tax and shipping/delivery charges (up to a $12 maximum).
  • Tests must be used by members who have COVID symptoms or who have had direct exposure. They may not be used for the purpose of attending school, work, travel, or events.
  • The test must be approved, or granted Emergency Use Authorization (EUA), by the Food &
    Drug Administration (FDA). Check the EUA lists for approved Molecular and Antigen home test kits. Search “OTC” to limit results to eligible tests.

Go to a testing site
Check out these links to find an in-person testing location near you:

Telehealth providers can’t diagnose COVID-19 or order any COVID-19 testing. Only providers seen in-person or at their office or clinic can diagnose and test for the COVID-19 virus. Testing can also be performed at drive-through locations.

Telehealth services may be able to assist with a review of symptoms and recommendations on next steps.

For more information about COVID-19 health care coverage through Premera, please visit the website below: 

For more information about the University of Alaska's COVID questions, please visit the website below: 

Virtual medical care is available to employees on a UA Choice Health Plan.​ Using  the providers below, you can easily connect to a physician by video or phone call from the comfort of your home:

  • Doctor On Demand - Video chat with a doctor for urgent care when you’re sick, or for preventive health and chronic condition care.
  • Telehealth services offered through your in-network provider’s office.
  • 24-Hour NurseLine – call the number on the back of your member ID card.
  • myCare Alaska allows you to securely chat with a dedicated doctor. Download the app on your mobile device and register today.
  • Sore throat
  • Stuffy nose
  • Bronchitis
  • Allergies
  • Pink Eye
  • Sinus problems
  • Cold and flu symptoms
  • And more!
  • Anytime, anywhere
  • When you need care immediately
  • If you are considering the ER or urgent care center for non-emergency issues
  • On vacation, on a business trip, or away from home
  • For short-term prescription refills

Talkspace is available to employees on a UA Choice Health Plan.​ With Talkspace, you can easily connect to therapists and psychiatrists by video, phone call, and text for about the same cost as an in-person visit.  

  • Sign up for Talkspace at blue.premera.com/BHsupport
  • Get matched with the best therapist for you
  • Start messaging your therapist right away

banner with family photo and brightline and premera logo

INTRODUCING a virtual behavioral health benefit for your family effective 2/1/2022!

Our team now has access to virtual behavioral health care for children and families with Brightline. For those covered on Premera health plans, Brightline provides confidential video visits with licensed clinicians, coaching programs to help tackle everyday challenges, and on-the-go access to content, resources, and chat with a coach.

Feeling like your child is stressed, depressed, anxious, or having to navigate tough transitions? Interested in more resources or skills to build as a parent or caregiver? Brightline will provide your family with flexible and personalized support so you’re never dealing with the tough stuff alone.

Get started today

Step 1: Easily and quickly sign up at hellobrightline.com/Premera-access 
Step 2: Create an account and access your premium Connect+ membership
Step 3: Answer a few questions to get the right care
Step 4: Schedule your first appointment

Questions? Get in touch with the Brightline team by phone 888-224-7332.

For questions about your health plan benefits, please call the customer service number on the back of your Premera ID card.

For more information please see these additional Brightline Resources: 

Boulder Care

An estimated 2.1 million people in the U.S. have an opioid use disorder (OUD), yet only 17.5% of people who need substance abuse treatment receive it. The most cited reasons for not seeking treatment are not being able to take time off work, cost, difficulty finding a provider, and the stigma surrounding substance abuse disorders.

Premera Blue Cross Blue Shield of Alaska understands an employee’s behavioral health is just as important as their physical health, which is why we are offering virtual treatment for opioid use disorder through Boulder Care. No more waiting rooms or long trips to a clinic. Boulder Care’s telehealth program is delivered virtually, through video visits and messaging in an app on your phone. Patients work with a team of specialists over an easy-to-access, secure and robust telemedicine platform, to receive individualized private care.

Boulder Care table highlights
Get connected with a professional today by visiting boulder.care/getstarted


WorkIt Health

Workit Health can help you quit alcohol, drugs, smoking, or other addictions with online therapy in the Premera Blue Cross network. We offer digital rehab with expert providers for Premera members in Washington, Alaska, and beyond. 

Just like a traditional addiction treatment center, you’ll receive support from counselors covered by Premera Blue Cross. In certain areas, receive medication-assisted treatment for opioids or alcohol. Not sure which is right for you? Our care navigators can help. 
 
Watch our video below to learn more: 
 
Get connected with a professional by visiting www.workithealth.com/insurance/premera

 

Additional Resources: 

Livongo means "Living the healthier life I want."

This program is offered at no cost to University employees and covered dependents who are enrolled in a UA Choice Health Plan and meet the criteria required by Livongo. 

The program provides support and medical supplies for the follow health conditions:

  • Diabetes
  • Hypertension 
  • Diabetes Prevention

Through the Livongo mobile app on an iPhone or Android smartphone you can receive care and support from Livongo staff to help manage your health condition. 

Visit their website to join now!

Pregnancy, childbirth, and related conditions are covered on the same basis as any other condition for
all female members. 

Covered services include:

  • Screening and diagnostic procedures during pregnancy
  • Related genetic counseling when medically necessary
  • Medically necessary services and supplies related to home births
  • Inpatient hospital services for up to
    • 48 hours after a vaginal birth
    • 96 hours after a cesarean birth

Preventative services include:

  • Breastfeeding counseling, including hospital-grade breast pump rental if medically necessary
  • Maternity diagnostic screening
  • Screening for gestational diabetes
  • Purchase of a standard electric breast pump

 

Helpful information about pregnancy and proper prenatal care is available by calling the 24-Hour NurseLine at (800) 841-8343.

The University of Alaska is collaborating with Express-Scripts’ program, SaveonSP, to help you save money on certain specialty medications. Contact SaveonSP directly to find out if your current medication is eligible. 

  • If you participate in this program, your copay will be covered under the SaveonSP program for the specialty medications included in the program, which will result in no out-of-pocket costs to you. 
  • Your prescriptions will still be filled through Accredo, your existing specialty mail pharmacy.    
  • To participate, simply call SaveonSP at 1-800-683-1074 prior to filling your prescription. The program cannot be retroactively applied to a previously filled prescription.
  • Participation in the program is voluntary and if you choose to participate, SaveonSP will monitor your account to ensure you have no cost ($0). 
  • If you choose not to participate, SaveonSP will NOT be able to monitor your account and you will be responsible to pay the copay.
  • In both situations, the copays associated to the medication in the program will not count towards your deductible or out-of-pocket maximums.

The prescription drugs included in the SaveonSP program are classified as Non-Essential Health Benefits under the Affordable Care Act, because the prescription drug is considered a Non-Essential Health Benefits and therefore is not required to apply toward your out-of-pocket accumulators.
The medications and associated copays included in this program are subject to plan clinical rules and subject to change. 

If you have any further questions or concerns, please contact SaveonSP at 1-800-683-1074
Monday – Thursday 8:00 a.m. – 8:00 p.m. Eastern and Friday 8:00 a.m. – 6:00 p.m. Eastern

​The University of Alaska’s UA Choice Health Care Plan offers three programs to help you travel to get the health care you need.

 

Also known as "Air to Surface" travel, this benefit is available to those who need care or diagnosis and there are no local providers.

Employees and their covered dependents on a UA Choice Health Plan.

Benefit is limited to the patient only unless the patient is a minor under the age of 18. A minor can be accompanied by a parent or guardian.

  • Up to three (3) round trips via air to a network provider in Alaska (or to Seattle if that is the nearest provider)
  • Only the cost of airfare is covered

Contact Premera's customer service at 800-364-2994 to access this benefit.

Airfare must be purchased by the member and will be reimbursed with a medical claim form.

​For travel outside the state of Alaska, this enhanced program provides a dedicated customer support concierge phone line and service unit. 

Employees and their covered dependents on a UA Choice Health Plan.

This program is available for a wide variety of elective procedures, but does not include office visits, routine care, or dental care.

Call Premera's dedicated customer service line at 800-364-2994 to discuss the benefit, procedure, and eligibility. 

  • Travel and accommodation concierge services through dedicated phone line and service unit
  • Care coordination and problem solving between case managers and customer support
  • Steerage to high-value, lower-cost providers

Call 800-364-2994 to get clear benefit, eligibility, and medical cost information through dedicated customer support.

​The University of Alaska is committed to improving the access our employees have to specialty medical services at facilities that deliver better patient outcomes at affordable prices. 

In partnership with Premera, Virginia Mason Medical Center in Seattle has been designated a Center of Excellence (COE) to provide certain specialty medical services for university employees. The program includes enhanced services that support employees and their dependents when they seek care for certain specialty procedures.

For the third year in a row, Virginia Mason is rated in the top 1 percent of healthcare facilities in the nation, according to Healthgrades, which ranks America’s best hospitals.  Its network of specialty care medical centers and providers offer superior treatment results. 

Employees and their covered dependents on a UA Choice Health Plan.

  • Access to three of the most common specialty procedures:
    • Total joint replacements (knee & hip)
    • Spine surgeries
    • Gynecological procedures
  • Bundled payment arrangements for eligible specialty medical procedures which include:
    • Pre-surgical consultations and related services
    • Hospitalization, surgery, and related inpatient care
    • Post-surgical checkups
  • Employee cost shares (deductible and coinsurance) waived, except the Consumer-
    Directed Health Plan (CDHP) deductible, which can’t be waived
  • Predictive analytics, targeting, and outreach to identify eligible members, increase
    awareness, and educate members on the benefits of using a Premera COE provider for eligible services
  • Air travel for employees and a companion, black car services from the airport to hotel,
    and lodging at a select Virginia Mason hotel (up to IRS limits)
  • Dedicated care coordination from Premera’s medical travel experts and Clinical
    Programs clinicians during and after an employee’s procedure

Call Premera's customer service line at 800-995-2420.

On October 29, 2020, the Department of Health and Human Services (HHS), the Department of Labor, and the Department of the Treasury jointly released the Transparency in Coverage final rule. One of the requirements of the rule that group health plans and issuers must meet is to make certain price information accessible to plan participants and other stakeholders. This is known as the Public Access Requirement. For more information, please visit:  https://premera. sapphiremrfhub.com

*Note  - Information on this site will be provided on July 1, 2022.