University of Alaska System

Questions about COVID-19, DirectPath is here to help

All employees can call DirectPath for:

• Answers to basic questions about COVID-19
  
  
• Current information on what COVID-19-related services are covered, and how
  
  
• Help preparing an action plan if they or a family member become ill and suspect it is COVID-19
  
  
• Resources for further information about COVID-19
  
  
• DirectPath members can call an Advocate to:Find an in-network doctor
  
  
• Understand a diagnosis and treatment plan
  
  
• Coordinate prior authorizations and pre-certifications
  
  
• Save money on prescriptions
  
  
• Understand estimated out-of-pocket costs

For more information, see these FAQs: https://go.directpathhealth.com/COVID19   

DirectPath is completely confidential and provided as part of your benefits program at no cost to you! Contact DirectPath at (866) 253-2273 or advocate@directpathhealth.com. Hours are Monday- Friday 7 a.m. to 8 p.m. and Saturday 8 a.m.- 1 p.m.  Central Standard Time.