Office of Information Technology

Get Help

Support Hours of Operation:

Spring Semester Hours
Monday-Friday: 7:30 AM - 7:30 PM
Saturday-Sunday: 10:00 AM - 6:00 PM

Martin Luther King Jr Day Hours
Jan 20th: 10:00 AM - 6:00 PM

Service Desk Phone/Fax:

Phone:       (907) 450-8300 (x8300 on campus)
Toll-free:    (800) 478-8226
Fax:           (907) 450-8312 (x8312 on campus)

Service Desk In Person:

Bunnell Building - Room 231
Monday-Friday: 7:30AM - 7:30PM
Saturday-Sunday: 10:00AM - 6:00PM

Butrovich Building - Suite 105
Monday-Friday 8:00AM - 5:00PM

Elvey Building - 508C
Monday-Friday 1:00PM - 5:00PM


After Hours Service Desk:

Calls to the OIT Service Desk are monitored 24/7/365. During the times the Service Desk is not staffed, the standard after hours on-call procedures will be in effect. IT issues deemed critical will result in a request to on-call technicians for after hours resolution. For most after hours calls, a service request will be created on your behalf to ensure a timely response during normal Service Desk hours of operation.


Online & Self Service

OIT Service Catalog in-depth information about each of OIT's existing services

New & Existing Account Management

Password Reset: ELMO

Transcript Request Information

Subscribe to Email Notifications of Scheduled Activites and Unscheduled Outages.

Self Service: Submit a request (Login Required); Self Service FAQs


Other Campus Help Desks

UAA Information Technology Services

UAS IT Services

Back to Top