UA Technology News
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    Zoom Scheduler upcoming release

    May 02, 2025

    On May 11th, we will be releasing Zoom Scheduler to all UA Zoom users. Zoom Scheduler integrates with your calendar, making it easier to share your availability and book appointments with people inside and outside of the University of Alaska.

  • A man in a mask holds a fishing pole, with the hook caught on a laptop on the desk in front of another man

    Phishing alert: Scammers impersonate Homeland Security in email attacks

    May 02, 2025

    Security researchers are warning of a new phishing campaign in which cybercriminals pose as the U.S. Department of Homeland Security (DHS). The scam plays on heightened public attention to immigration policies and recent federal activity.

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What we do

OIT Strategic Plan

 

 

Our Mission:

Enable learning and innovation through technology for the University of Alaska community.

Our Vision:

To become the leading public sector IT service organization in the Arctic region, enabling world-class education, innovation, and research for the University of Alaska and its partners.

Our Initiatives:

 
Student Experience

WHY?

❑  Provide a welcoming environment and frictionless student experience through engagement in UA’s online platforms and through technology-managed processes

❑  Support UA priority to increase recruitment, retention, and graduation and modernize student experience

UA Cybersecurity Posture

WHY?

❑  Manage and mitigate UA cybersecurity risk

❑  Ensure sufficient compliance to support research growth

❑  Protect the privacy and confidentiality of stakeholders’ personal information

OIT Operational Maturity & Core Services Resiliency

WHY?

❑  Ensure strong IT foundation that drives value to the universities

❑  Ensure efficient use of limited resources aligned with university priorities

❑  Focus on priority system-wide services and meeting service expectations

Emerging Technologies, Opportunities, and Risks

WHY?

❑  Help UA keep pace with the rapidly evolving technology landscape

❑  Provide universities with technical guidance, thought leadership and foundational platforms to support innovation

❑  Stay current with emerging IT risks

 

These documents are restricted to the UA Community:

OIT Strategic Plan Roadmap

  • Student Experience

    • Banner General v9 upgrade
    • UA Scholars Application Project

  • UA Cybersecurity Posture

    • Security policy review

  • OIT Operational Maturity & Core Services Resiliency

    • Functional unit budget alignment
    • Formal OIT onboarding rollout

  • Emerging Technologies, Opportunities, and Risks

  • Student Experience

    • Increase rate of completion of family housing connectivity concerns
    • Redesign Tuition setup and related Banner processes (Transferred to Finance)

  • UA Cybersecurity Posture

  • OIT Operational Maturity & Core Services Resiliency

    • Streamline onboarding / offboarding /transfer procedures for employees (On Hold)
    • CAB review

  • Emerging Technologies, Opportunities, and Risks

    • GenAI data privacy policy and guidance

  • Student Experience

    • Develop Data Warehouse solution
    • Banner Self Service v9 Phase 2 Upgrade

  • UA Cybersecurity Posture

    • Develop policy update plan and implement top 3 most critical policies
    • Device and patch management programs
    • Clarify roles & responsibilities around compliance requirements and resource plan
    • Develop risk assessment procedures

  • OIT Operational Maturity & Core Services Resiliency

    • Service alignment
    • CAB communications process improvement
    • Succession planning.
    • Bench depth, and professional development

  • Emerging Technologies, Opportunities, and Risks

    • BoR Policy and UA regulation review
    • BC/DR gap analysis
    • Evaluate current communications state

  • Student Experience

    • Advocate for significant broadband capacity improvements as a community anchor institution --> Carry forward to FY2026
    • Modernize UA Foundation Scholarship processing
    • Right-sizing in-flight community campus bandwidth

  • UA Cybersecurity Posture

    • Adopt enterprise-wide program for remediating existing and future vulnerabilities
    • Implement annual security awareness training for all employees
    • Develop and implement system-wide incident response procedures
    • Implement MFA for active identities
    • Develop and implement UA cyber metric reporting and communication plan
    • Develop and implement executive security reporting approach

  • OIT Operational Maturity & Core Services Resiliency

    • Develop enterprise architecture analysis (current state)
    • Google Workspace Storage --> Carry forward to FY2026
    • Develop Application Lifecycle Management plan (On Hold)
    • Develop Directory Services modernization plan
    • OIT reporting (portfolio/ program management)
    • Identity & Access Management plan --> Carry forward to FY2026
    • CMT Recharter (On Hold)
    • Service-Budget alignment
    • Develop leadership development program

  • Emerging Technologies, Opportunities, and Risks

    • Refine software procurement security review procedure --> Carry forward to FY2026
    • Conduct communications market analysis
    • Review modernized connectivity options
    • Develop contract and vendor management approach (On Hold)
    • Prioritize implementation of modernized network delivery --> Carry forward to FY2026