Services

Manage my UA Username Account

UA Account is your key to accessing computer services and electronic resources at University of Alaska. One username and one password to get into every University service. 

University of Alaska is using ELMO (Easy Login Maintenance Option) - self-service tool -  to establish or change one's UA Username and Password.  

Options to change Password

This option provides a quick way to change your password if you already know your information.
Use this option if you received an email telling you your password is about to expire.

  1. Go to ELMO
  2. Select Option 1 button, enter your UA Username and current password, then select the 'Go ELMO' button.
  3. On the 'Welcome' page, change your password on the right. In the Username pull down menu, select your UA Username.
  4. Type a password in the 'New Password' and 'Confirm Password' fields. When your new password conforms to the requirements, the red X's will turn into green check marks.
  5. When you have a good password, Click the "Set Password" button.

This option allows you to provide your UA Username or UA ID #, verify some basic questions about your identity, and then change your password.
If you've forgotten your password, this is the most common option for retrieval.

  1. Go to ELMO
  2. Select the Option 2 button, enter your UA Username or UA ID Number, then select the 'Go ELMO' Button.
  3. Depending on your Security Settings (See Additional Topics below) you may be asked your Custom UA Security Questions. Enter your response and select the 'Confirm' button.
  4. Once on the 'Welcome' page you can change your password on the right. In the Username pull down menu, select your UA Username Type a password in the New Password, and Confirm Password, fields. NOTE: The red Xs will turn into green check marks when your new password conforms to the requirements.
  5. Click the "Set Password" button when you have a good password.

This option allows you to provide some basic information about yourself and your identity, to discover your UA Username and UA ID # and establish a password.

This is most commonly used among new students, staff, and faculty members to set up their accounts for the first time.

  1. Select the Option 3 button.
  2.  Using the pull down menus, select your birth date, enter your last name, enter the last four digits of your Social Security Number, and then select the 'Go ELMO' button.
  3.  If you have previously set them up, you will be asked your Custom UA Security Questions. Enter your answers and select the 'Confirm' button.
  4. One the "Welcome" page you can change your password on the right. In the Username pull down menu, select your UA Username. Type a password in the 'New Password' and 'Confirm Password' fields. 
    NOTE: The red Xs will turn into green check marks when your new password conforms to the requirements. Select the 'Set Password' button when you have a good password.

Reset my password

This option allows you to provide your UA Username or UA ID #, verify some basic questions about your identity, and then change your password.  If you've forgotten your password, this is the most common option for retrieval.

  1. Go to ELMO
  2. Select the Option 2 button, enter your UA Username or UA ID Number, then select the 'Go ELMO' Button.
  3. Depending on your Security Settings (See Additional Topics below) you may be asked your Custom UA Security Questions. Enter your response and select the 'Confirm' button.
  4. Once on the 'Welcome' page you can change your password on the right. In the Username pull down menu, select your UA Username Type a password in the New Password, and Confirm Password, fields. NOTE: The red Xs will turn into green check marks when your new password conforms to the requirements.
  5. Click the "Set Password" button when you have a good password.

Setting Up Your UA Username account in ELMO

For new UA users. Claim Your UA Username and Set a Password.

  1. Go to ELMO

  2. If you know your UA ID Number (that’s the 8 digit number starting with a 3 located on the front of your new Polar Express Card), select Option 2. 
    If you do not know your UA ID Number, select Option 3.
  3. Answer the vetting questions correctly!
  4. Select the security setting you feel comfortable with. This is an important decision because it determines what is involved the next time you want to log in to ELMO to reset your password if you’ve forgotten it.
    • STANDARD setting, you will simply have to answer the same vetting questions next time.
    • CUSTOM setting allows you to create up to 3 custom security questions and answers. If you set 1 or 2 custom questions, the next time you use ELMO you will need to answer them correctly, in addition to the standard vetting questions. If you set 3 custom security questions and answers, these will replace the standard vetting questions and you will only be required to answer your custom questions the next time you visit ELMO.
    • MAXIMUM completely disables Options 2 and Option 3, which means that if you forget your password, you will need to come in to the OIT Support Center to reset it.
  5. Now that you’re successfully logged in to ELMO you should see your UA ID Number and UA Username displayed on the left side of your screen. 
    Your UA Username is extremely important, as it is your login for your Blackboard, Google Apps @ UA Email, NetReg, & Computer Lab accounts.
    On the right side of the screen is the password reset area. The requirements for this password are rather strict: at least 8 characters, contains at least one number, and at least one upper-case letter.
  6. Your password now works across all services!

 

 

 

ELMO Resources


ELMO Security Settings Set Up

ELMO will always let you login to change a password you know (Option 1), however, if you forgot your password, you can login in to ELMO,  to perform a self-service password reset (Options 2 or 3), depending on your chosen security settings.

  1. To change ELMO Security Settings, first login in to ELMO. 

  2. After arriving at the ELMO Welcome page, select 'Security Settings' in upper left. Here you can set your question(s) and response(s), as well as view your current response(s).

  3. Choose to either 'Set Self-Service Security Questions' or 'Disable Self-Service Security Questions:

    Set Self-Service Security Questions:
    The Self-Service Security option has two settings:
    -Customize ALL 3 ELMO Security Questions using only your custom security questions.
    -Use the Standard ELMO Security Question(s), along with 1 or 2 of your custom security question(s).

    Disable     Self-Service Security Questions:
    This option provides customers who are victims of identity theft, stalking, or simply security conscious, a means to limit access to their account. This option requires that a user, in order to reset their password, always know their UA Username/ID # or current password.

 


Updating Your UA Username

After you login in to ELMO your UA Username will be displayed on the Welcome page, along with information about it, how to update it, and what it is used for. If you need to update your UA Username, on the left column select the 'Need more information on how to correct your UA Username?' link to expand the directions or log in directly to UA Online.

  1. Select the 'Personal Information' Link
  2. Select 'UA ID Number and Username'
  3. Select the "UA ID Number and Username" link.
  4. Update Your UA Username
  5. If your UA Username does not fit the pattern, First and Middle initial, with full Last Name, like FMLastname, then you will see a submit button to initiate the update. When it is complete, you will see your new UA Username.
    NOTE: Google Apps @ UA users need to notify the OIT Service Desk of their new UA Username so their account can be udpated. 

 



FAQ

New Students

Accounts for new students are automatically created up to 72 hours after students have registered for classes.

New Employees

Accounts for new employees are automatically created once their employment information has been entered into the Banner System and their start date has passed.

Guests

Please complete and sign an Account Request Form and submit it to the OIT Support Center.

 

Claim Your UA Username and Set a Password
  • Login to ELMO.
  • Select Option 2 or 3, then verify your identity by answering a few security questions.
  • Set a password for your UA Username. 

As a member of the University community, you are provided a University email address. You have the freedom to choose to use that email address, or redirect your messages elsewhere. 

  • Login to ELMO.
  • Select your preferred email destination from these options:
    • If you choose to receive University messages at your University provided email account,  please select "UA Google."
      This is a recommended option: A Google account with an @alaska.edu based email address is automatically created for all UA students, faculty, and staff.

    • If you plan to receive your University messages using some other service, please select "other" and provide a forwarding email address.

Use your UA Username and password to login to the UA Services featured below. 

Services for Students

Google Apps @ UA is the intuitive, easy-to-use suite of services used by the University of Alaska. Every newly registered University of Alaska student has a Google Apps email account automatically created. The account can accessed using your UA Username and the password you set up in ELMO. Your new email address will be your UA Username followed by @alaska.edu, and features unlimited storage.

The University will only send communications to your official university email account on Google Apps @ UA... so check it or forward it!

You can access Google Apps @ UA email at http://google.alaska.edu.

Blackboard is a website designed to provide 24-hour access to course materials and assignments.  Many (although not all) instructors use Blackboard.  Within Blackboard you can turn in homework, take quizzes and tests, communicate with your fellow students via Discussion Boards, view your grades, and much more.

Blackboard Mobile Learn is free and works on most smart mobile devices.  Load the application onto your device and search for University of Alaska Fairbanks, then login with your UA Username and password.

Don't see a course in Blackboard that you registered for?  Contact your instructor for more information about their course on Blackboard.

You can access Blackboard at https://classes.uaf.edu.

UAF and OIT have strived to provide the best network experience possible for students. To access the network, first you must sign in.

Wired:

  1. Connect your computer to an Ethernet port.
  2. Once connected, open your web browser and navigate to http://www.uaf.edu; you should be redirected to the login page.
  3. Click the "Full-Access Login" button.
  4. Login with your UA Username and password (set in ELMO).

Wireless:

  1. Connect your computer the "UAlaska" wireless network.
  2. Once connected, open your web browser and navigate to http://www.uaf.edu; you should be redirected to the login page.
  3. Click or tap on "UAlaska Full-Access", and login with your UA Username and password (set in ELMO).

Tired of logging in every time? To setup automatic login for a year on Eduroam, select Eduroam Full-Access, or go to https://connect.alaska.edu.

UAF has a number of general use computer labs for actively-enrolled students, which you can access using your UA Username and password (set in ELMO).  All students receive 1GB of storage space via a "Shared Drive" labeled "L" under Network Location in Computer.  This storage is maintained on UAF servers and backed up regularly.

OIT Managed Computer Labs:

  • Bunnell Student Access Lab in Bunnell Building, room 319
    Mon-Thurs, 8 AM - 9:30 PM
    Fri, 8 AM - 7 PM
    Sat & Sun, 11 AM - 6 PM
  • MBS Student Access Lab in MBS Complex, room 110
    24 Hour, Polar Express card swipe access.
  • Rasmuson Student Access Lab in Rasmuson Library, room 404
    24 Hour, Polar Express card swipe access.
Services for Employees
Google Apps @ UA is the intuitive, easy-to-use suite of services used by the University of Alaska. Every newly registered University of Alaska student has a Google Apps email account automatically created. The account can accessed using your UA Username and the password you set up in ELMO. Your new email address will be your UA Username followed by @alaska.edu, and features unlimited storage.

The University will only send communications to your official university email account on Google Apps @ UA... so check it or forward it!

You can access Google Apps @ UA email at http://google.alaska.edu.

The UA Domain is the authentication and computer management system for the UA System. At UAF and Statewide, the UA Domain is used for logging into Computers, managing access to Shared Drives, and distributing Software.  The UA Domain uses the UA Username and password set in ELMO.

Access to Shared Drives is requested using an Account Request Form.

UAF and OIT have strived to provide the best network experience possible for staff and faculty. To access the network, first you must sign in.

Wireless:

  1. Connect your computer the "UAlaska" wireless network.
  2. Once connected, open your web browser and navigate to http://www.uaf.edu; you should be redirected to the login page.
  3. Click or tap on "UAlaska Full-Access", and login with your UA Username and password (set in ELMO).

Tired of logging in every time? To setup automatic login for a year on Eduroam, select Eduroam Full-Access, or go to https://connect.alaska.edu.

 The UA Directory (People) is the online, searchable directory for UA staff and faculty. You can search for other staff and faculty, or you can update your own information.
 

 

Related Resources

Access your University Email

Powered by Google

Using Strong Passwords

Tips on how to keep your account secure

New Accounts

Existing Account Help

Activate your UA username for access to University systems

ELMO (manage your Identity, activate your account, and reset your password)

 

Submit a ticket to the OIT Service Desk
Email OIT Service Desk