Services

Manage my UA Username Account

UA Account is your key to accessing computer services and electronic resources at University of Alaska. One username and one password to get into every University service. 

University of Alaska is using ELMO (Easy Login Maintenance Option) - self-service tool -  to establish or change one's UA Username and Password.  

Options to change Password

This option provides a quick way to change your password if you already know your information.
Use this option if you received an email telling you your password is about to expire.

  1. Visit ELMO and Login. 
  2. On the 'Welcome' page, change your password on the right under 'Password Reset'. In the Username pull down menu, select your UA Username.
  3. Type a password in the 'New Password' and 'Confirm Password' fields. When your new password conforms to the requirements, the red X's will turn into green check marks.
  4. When you have a good password, Select the Set Password button.
  5. In the upper left, select Sign Out.

This option allows you to provide your UA Username or UA ID #, verify some basic questions about your identity, and then change your password.
If you've forgotten your password, this is the most common option for retrieval.

  1. Visit ELMO and select Forgot Password.
  2. Enter your UA Username or ID # and select Reset Password.
  3. Depending on your Security Settings (See Additional Topics below) you may be asked your Custom UA Security Questions. Enter your response and select the Confirm button.
  4. On the 'Welcome' page, change your password on the right under 'Password Reset'. In the Username pull down menu, select your UA Username.
  5. Type a password in the 'New Password' and 'Confirm Password' fields. When your new password conforms to the requirements, the red X's will turn into green check marks.
  6. When you have a good password, Select the Set Password button.
  7. In the upper left, select Sign Out.

This option allows you to provide some basic information about yourself and your identity, to discover your UA Username and UA ID # and establish a password.
This is most commonly used among new students, staff, and faculty members to set up their accounts for the first time.

  1. Visit ELMO and select Lookup Username/ID.
  2.  Using the pull down menus, select your birth date, enter your last name, enter the last four digits of your Social Security Number, and then select Recover Username.
  3.  If you have previously set them up, you will be asked your Custom UA Security Questions. Enter your answers and select Confirm.
  4. On the 'Welcome' page, change your password on the right under 'Password Reset'. In the Username pull down menu, select your UA Username.
  5. Type a password in the 'New Password' and 'Confirm Password' fields. When your new password conforms to the requirements, the red X's will turn into green check marks.
  6. When you have a good password, Select the Set Password button.
  7. In the upper left, select Sign Out.

Reset my password

This option allows you to provide your UA Username or UA ID #, verify some basic questions about your identity, and then change your password.  If you've forgotten your password, this is the most common option for retrieval.

  1. Visit ELMO and select Forgot Password.
  2. On the 'Welcome' page, change your password on the right under 'Password Reset'. In the Username pull down menu, select your UA Username.
  3. Type a password in the 'New Password' and 'Confirm Password' fields. When your new password conforms to the requirements, the red X's will turn into green check marks.
  4. When you have a good password, Select the Set Password button.
  5. In the upper left, select Sign Out.

Setting Up Your UA Username account in ELMO

For new UA Users. claim your UA Username and set a password.

  1. Get Started - Visit ELMO. Select Lookup Username/ID. Answer vetting questions, then select Recover Username. This will take you to the ELMO 'Welcome' page. Notice your UA ID and UA Username in the upper right.
  2. Set Security Settings - In the upper left of the ELMO ‘Welcome’ page, select Security Settings. These settings are important because they determine what happens if you ever forget your password and need to reset it. Choose to either Enable Self Service Security (2 options) or Disable Self Service Security.​​

    Set 3 Custom Questions

      • Password Changes require answers to 3 Custom Security Questions.
      • Allows for Self-Service reset of a forgotten password.
      • STRONG level of security

    Set 1 or 2 Custom Questions + Standard Security Questions

      • Password Changes require answers to Standard Security Questions, plus 1-2 Custom Security Questions.
      • Allows for Self-Service reset of a forgotten password.
      • VERY STRONG level of security

    Any Self-Service Password Changes Disabled. A forgotten password requires a call to OIT’s Service Desk.

      • Does not allow you to search for your UA Username or ID number.
      • Requires knowledge of BOTH UA Username and Password to access.
      • Typically recommended only for victims of identity theft.
      • MAXIMUM level of security
  3. Choose Email Destination -Under ‘Email Destination’ set the location of where email will be sent, either to ‘UA Google’ account or forwarded to an ‘Other’ destination. UA Employees may only forward their UA Google email to other UA email addresses. Students may forward their email to any ‘Other’ email account, though OIT recommends setting email destination to ‘UA Google’ to minimize any issues with shared documents, calendar invites, or other Google services. Save Settings and confirm that your Email destination has been set. 
  4. Set a Password -On the right side of the screen under ‘Password Reset’  set a password that contains at least 8 characters, one number, and one upper-case letter. Select Set Password.
  5. Verify Username/ID - On the ‘Welcome ‘ page you should see your UA ID Number and UA Username displayed on the left side of your screen.  Memorize this. It is your  login for Blackboard, Google Apps @ UA Email, NetReg, and Computer Lab accounts.
  6. Sign Out - In upper left, select Sign Out to begin using your UA Username and Password across all UA services!​

 

 

ELMO Resources

ELMO Security Settings Set Up

  1. To change ELMO Security Settings, first login in to ELMO. 
  2. After arriving at the ELMO Welcome page, in upper left select Security Settings. Here you can set your security question(s) and response(s), and view your current response(s).
  3. Choose to either 'Enable Self-Service Security (2 Options)’ or 'Disable Self-Service Security’.

    Enable Self-Service Security Option 1 (RECOMMENDED)
     Set 3 Custom Questions
    Password Changes require answers to 3 Custom Security Questions.

      • Allows for Self-Service reset of a forgotten password.
      • STRONG level of security

     

    Enable Self-Service Security Option 2
    Set 1 or 2 Custom Questions + Standard Security Questions
    Password Changes require answers to Standard Security Questions, plus 1-2 Custom Security Questions.

      • Allows for Self-Service reset of a forgotten password.
      • VERY STRONG level of security

     

    Disable All Self Service Security
    Any Self-Service Password Changes Disabled
    A forgotten password requires a call to OIT’s Service Desk.

      • Does not allow you to search for your UA Username or ID number.
      • Requires knowledge of BOTH UA Username and Password to access.
      • Typically recommended only for victims of identity theft.
      • MAXIMUM level of security
  4. Select Save Settings.

Updating Your UA Username

After you login in to ELMO your UA Username will be displayed on the Welcome page, along with information about it, how to update it, and what it is used for. If you need to update your UA Username, on the left column select the 'Need more information on how to correct your UA Username?' link to expand the directions or log in directly to UA Online.

Visit UAOnline and Login to UA Online.

Select 'Personal Information'.

Select 'UA ID Number and Username'.

If you are eligible to regenerate your UA Username there will be additional text giving the details regarding the update. Selecting the Submit button allows you to generate a new UA Username.

In the upper right, select LOG OUT.

 



FAQ

New Students

Accounts for new students are automatically created up to 72 hours after students have registered for classes.

New Employees

Accounts for new employees are automatically created once their employment information has been entered into the Banner System and their start date has passed.

Guests

Please complete and sign an Account Request Form and submit it to the OIT Support Center.

 

Claim Your UA Username and Set a Password

Visit 'Activate My UA Account' above.

As a member of the University community, you are provided a University email address. Students are allowed to redirect email messages elsewhere. Employees may redirect their email messages, but only to another UA email address. To update the final destination of your UA emails do the following:

Login to ELMO.

Select your Preferred Email Destination from these options:

UA Google (RECOMMENDED)  This is a recommended option: A Google account with an @alaska.edu based email address is automatically created for all UA students, faculty, and staff.

Other If you plan to have your University email messages forwarded to another email address, please select 'Other' and provide a forwarding email address.

Use your UA Username and password to login to the UA Services featured below. 

Services for Students

Google Apps @ UA is the intuitive, easy-to-use suite of services used by the University of Alaska. Every newly registered University of Alaska student has a Google Apps email account automatically created. The account can accessed using your UA Username and the password you set up in ELMO. Your new email address will be your UA Username followed by @alaska.edu, and features unlimited storage.

The University will only send communications to your official university email account on Google Apps @ UA... so check it or forward it!

You can access Google Apps @ UA email at UA Mail.

Blackboard is a website designed to provide 24-hour access to course materials and assignments.  Many (although not all) instructors use Blackboard.  Within Blackboard you can turn in homework, take quizzes and tests, communicate with your fellow students via Discussion Boards, view your grades, and much more.

Blackboard Mobile Learn is free and works on most smart mobile devices.  Load the application onto your device and search for University of Alaska Fairbanks, then login with your UA Username and password.

Don't see a course in Blackboard that you registered for?  Contact your instructor for more information about their course on Blackboard.

You can access Blackboard at the Blackboard Learn homepage.

UAF and OIT have strived to provide the best network experience possible for students. To access the network, first you must sign in.

Wired:

Connect your computer to an Ethernet port.

Once connected, open your web browser and navigate to http://www.uaf.edu; you should be redirected to the login page.

Click the "Full-Access Login" button.

Login with your UA Username and password (set in ELMO).

Wireless:

Connect your computer the "UAlaska" wireless network.

Once connected, open your web browser and navigate to http://www.uaf.edu; you should be redirected to the login page.

Click or tap on "UAlaska Full-Access", and login with your UA Username and password (set in ELMO).

Tired of logging in every time? To setup automatic login for a year on Eduroam, select Eduroam Full-Access, or go to https://connect.alaska.edu.

UAF has a number of general use computer labs for actively-enrolled students, which you can access using your UA Username and password (set in ELMO).  All students receive 1GB of storage space via a "Shared Drive" labeled "L" under Network Location in Computer.  This storage is maintained on UAF servers and backed up regularly.

OIT Managed Computer Labs:

Bunnell Student Access Lab in Bunnell Building, room 319
Mon-Thurs, 8 AM - 9:30 PM
Fri, 8 AM - 7 PM
Sat & Sun, 11 AM - 6 PM

MBS Student Access Lab in MBS Complex, room 110
24 Hour, Polar Express card swipe access.

Rasmuson Student Access Lab in Rasmuson Library, room 404
24 Hour, Polar Express card swipe access.

Services for Employees
Google Apps @ UA is the intuitive, easy-to-use suite of services used by the University of Alaska. Every newly registered University of Alaska student has a Google Apps email account automatically created. The account can accessed using your UA Username and the password you set up in ELMO. Your new email address will be your UA Username followed by @alaska.edu, and features unlimited storage.

The University will only send communications to your official university email account on Google Apps @ UA... so check it or forward it!

You can access Google Apps @ UA email at UA Mail.

The UA Domain is the authentication and computer management system for the UA System. At UAF and Statewide, the UA Domain is used for logging into Computers, managing access to Shared Drives, and distributing Software.  The UA Domain uses the UA Username and password set in ELMO.

Access to Shared Drives is requested using an Account Request Form.

UAF and OIT have strived to provide the best network experience possible for staff and faculty. To access the network, first you must sign in.

Wireless:

Connect your computer the "UAlaska" wireless network.

Once connected, open your web browser and navigate to http://www.uaf.edu; you should be redirected to the login page.

Click or tap on "UAlaska Full-Access", and login with your UA Username and password (set in ELMO).

Tired of logging in every time? To setup automatic login for a year on Eduroam, select Eduroam Full-Access, or go to https://connect.alaska.edu.

 The UA Directory (People) is the online, searchable directory for UA staff and faculty. You can search for other staff and faculty, or you can update your own information.
 

 

Related Resources

Access your University Email

Powered by Google

Using Strong Passwords

Tips on how to keep your account secure

New Accounts

Existing Account Help

Activate your UA username for access to University systems

ELMO (manage your Identity, activate your account, and reset your password)

 

Submit a ticket to the OIT Service Desk
Email OIT Service Desk