Engagement is this project is critical to guiding the best possible outcomes for employees and students at the University of Alaska. One avenue for collecting feedback is the use of surveys. The questions gather information for use by the project teams to better gauge the interest in remote work opportunities, understand what student services were impacted by remote work as well as those that were improved through digitilization and online expansion, understand the expectations employees may have regarding equipment and remote worksite support, assess the challenges and successes of remote work arrangements, and address reservations and concerns of employees, students and supervisors. Three surveys are planned, two have been completed, and one has preliminaary results ready for review.
- The Employee Experience Survey was sent to 7,460 employess on April 21, and closed on Friday, May 7 with 1,461 responses.
- A Student Survey was finalized and sent out to 23,000 students on Friday, April 30. The survey closed
Friday, May 14 with 855 responses.
- The Supervisor Experience survey will be distributed mid-June.
Employee Experience Survey
Employee Survey Preliminary Results Summary - Download PDF
Distribution of survey
The employee experience survey was developed by the Transition Monitoring Team with feedback from the Project Team. A communication, with the link to the survey, was sent to 7,460 employees on Wednesday, April 21, 2021. The survey was open until 7pm on Friday, May 7, 2021.
Demographics of respondents
- 1,461 employees responded to the survey, which equates to a 19.58% response rate. Of these, 47.07% are affiliated with UAA, 42.17% with UAF, 5.81% with UAS and 7.94% with Statewide.
- In aggregate, 70.98% of all respondents are staff members, 25.12% are faculty and 3.90% are student employees.
- Of all respondents, 5.75% of employees worked 100% of the time in the office over the past year. The rest worked, to some degree, from a remote location, of which 54.76% were working remotely 100% of the time.
Key initial findings
Here are some key initial findings that are of interest for the aggregate population.
- 92.27% of the total respondents preferred to have some degree of remote work in the post-pandemic environment of which 17.93% of the respondents would prefer working remotely 100% of the time.
- 18.55% of the respondents stated they would definitely look for another position, if they were unable to have long-term remote work arrangements. 36.76% said the lack of long-term remote work might cause them to look for another position.
- When asked about the importance of having flexible work hours, 42.57% of the respondents said it is necessary in order to maintain work/life balance. 46.48% stated that flexible work hours would be greatly beneficial.
- 59.82% of the respondents stated that it is necessary or would be greatly beneficial to have flexible work hours in order to provide better service to their customers.
- Respondents were asked how much time they need to be in the office based on self-evaluation of their job duties. The majority, 55.37%, said they need to be in the office only 0%-25% of the time.
- The top five challenges people had while working remotely over the past year are problems with internet connectivity, social isolation, problems with their physical remote workspace and maintaining a work/life balance.
- The top five benefits people experienced while working remotely over the past year are more flexibility with work schedules, positive financial impacts, improved work/life balance, and improved ability to be engaged with work, to be productive and/or to meet job expectations.
Analysis of written responses
This analysis is underway and will be made available when finalized.