These 5 steps take less than 10 minutes, and you only have to do this once...
1) First, create a label you can use to identify emails sent to your old account:
Go to *Settings *and click the *Labels *tab*.* Create a new label that says
something like "Legacy Mail", "Sent to old email address", or whatever makes
sense to you.
2) Next, we will activate the *Canned Response* Google Lab function, and
create an email message to automatically send (only) to those using your old
-While in *Settings* and in the *Labs* tab enable *Canned Response* lab.
Save this. (*Canned Response* allows you to automatically send the notice
that you are going to write next.)
-Now write your auto-reply message notifying people of your new email
-Select *Compose Mail* and create a message with info about your change of
address. It could say something like:
This is an automated reply to let you know that you sent an eMail to my old
address (<your old address here>) As you may know, the university is
changing eMail services to Google Apps for
It is important to note that there is a separate password you need to use; different than the Authserv password used to access Google webmail. This password must be configured prior to using your Google email in an email client. This password is known as the "Google-side Password'.
To configure a desktop email client for use with Google Apps @ UA email, follow these three easy steps:
You need to set up your Google-Side Password (differs from the password used to access webmail) first.
Enable your Google Apps @ UA account for either IMAP or POP.
(IMAP is strongly reccommended over POP)
Sign in to Google Apps @ UA Mail
Click Settings at the top of any Gmail page.
Click Forwarding and POP/IMAP.
Select Enable IMAP.
Click Save Settings.
Properly configure your email client (see link for configuration instructions below).
The following links provide detailed instructions in proper order.
Google Apps @ UA accounts are created automatically, but some things have to happen first before your account is created.
For New Students:Visit ELMO to obtain your UA username, set up your password, and then come back to Google Apps @ UA to login to your email account. Your account is usually created within 72 hours of enrolling in a course. After 72 hours, if you have enrolled and still cannot set up your account, it is likely that your registration and/or enrollments have not yet been processed. You may need to contact the UAF Office of the Registrar to confirm that your registration and course enrollments have been entered into the system properly.
For New Staff/Faculty:Visit ELMO to obtain your UA username, set up your password, and then come back to Google Apps @ UA to login to your email account. Your account is dependent upon active employment in the system. If you are unable to login, it is likely that your contract date may not start until later. Your account will be activated some time between the first work date of your contract, and the end of your first pay period.
Cancelling your Google Apps @ UA account to revert back to your originally issued e-mail is not an option. The Google Apps @ UA service is designed to provide improved services to students, staff, and faculty, and is now the e-mail service.
In the top Forwarding section, check the radio button next to "Forward a copy.."
Type in your email address that you would like to have your email forwarded to in the email address field.
For ease, set the drop down menu to archive UA Mail's copy
Click the Save Changes button.
Now, all mail destined for your account will be forwarded to the address you provided in step 5.
Note for University Employees: If you work in a position that may communicate sensitive/private information, forwarding your email to another account is strongly discouraged for security reasons. Using an email account not controlled by the University introduces unknown risk to student information, which could result in a violation of rights to student or patient privacy under FERPA, HIPAA, and the GDPR. If you are unsure if you should forward your email or not, please check with your supervisor, or the OIT Support Center.
Once legal name changes are processed by the appropriate office (Registrar's Office for students, Human Resources for staff/faculty), the next step is to regenerate your UAusername in UAOnline. To do this,
Once you change your UA Username, contact the OIT Support Center to put a ticket in to have your new UA Username reflect in your Google Apps @ UA account. This process will take approximately two business days to process the change.
As a method to deter spam, Google has employed a sending limit from all Google accounts of 500 messages within a 24 hour period. Whether you have addressed the same email to 500 recipients, or sent 500 separate messages within a day, the rule is there. If you breach that boundry, Google will stop your account from sending mail for 24 hours.
If you use a POP or IMAP client (Microsoft Outlook or Apple Mail, e.g.), you may only send a message to 100 people at a time. Your account should be re-enabled within 24 hours.