Services

Audio Conferencing Support

General Support Information

24/7 Audio Conference Support

For support with an Audio Conference, please call 1-866-832-7806, then *0 to reach an operator.

Account Information

For account information, please call 1-888-551-5925, option 2.

New Account Setup

For new accounts, please call 1-888-551-5925, option 1.

Billing Department

When submitting invoices for audio conferencing please use:
Banner Vendor ID #31148892 Two Rivers Conferencing.

For billing questions please contact:

UA Accounts Payable
Brittany Hoch, Fiscal Technician II
(907) 474-6119

Two Rivers Conferencing
Phone number: 1-888-551-5925, option 3

Audio Conference Platform

Getting Started

  1. If you don't already have an account, please call 1-888-551-5925, option 1, to request a New Account.
  2. Give your participants the date and time of the call, your Reservationless-Plus dial-in number and the conference code (Participant PIN).
  3. At the specified time, call your dial-in number, then enter your conference code, followed by #.
  4. When prompted, press * to identify yourself as the leader, then enter your leader PIN followed by #, then press 1 to begin your conference.
  5. Your participants join the conference by calling the dial-in number and entering the participant conference code.

NOTE: You can request that your account is set for "Express Start". This allows you to only have to call the dial-in number, and use your Leader PIN followed by #, to start a conference. Participants will join normally. This account feature needs to be activated in advance.

For more information on Reservationless-Plus Service see the links below:

Reservationless-Plus Service