UA Travel Project Overview
The university is doing a comprehensive reexamination of our travel program with the goal of streamlining our processes, making them more user friendly, creating a process that will allow us to access airfare, lodging, and transportation discounts to save UA money, and improve our travel reporting capability.
The project includes process improvement, policy and regulation updates, replacing the failing Travel and Expense Management (TEM) system and implementing a travel booking tool in relationship with a travel management company.
The project will include a variety of participants throughout the UA system. We are tentatively targeting July through September 2018 for implementation rollout.
Project Implementation Plan Phases
- Contract with Concur was finalized in September of 2017
- Form project implementation and focus groups
- Define improved business process and rewrite policy and regulations
- Systems configuration and integration. testing, and training
- Implement travel booking tool and expense tool
Project Status as of September 15, 2017
In May, the Huron Consulting Group met with approximately 150 faculty and staff from across the university system to gather input regarding travel process needs, wants, and pain points. The valuable feedback that Huron received and an extensive RFP process led to the selection of Concur as the provider for travel and expense (T&E) and booking tools. This T&E tool will replace TEM, while the booking tool will be a new technology for UA. Corporate Travel Management (CTM) will serve as the travel management company.
Our goals are to improve the user experience, save money through a one-stop shop for travel discounts and increase process efficiencies.
The contract with Concur was finalized in September of 2017.
We are currently working with the campus’ leadership to determine implementation team participants.