Alert:

The University is scheduled to transition to ITS (Intelligent Travel Services), formerly TSI, on October 21, 2026.

The Concur booking tool is expected to be down beginning at 5 AM to midday AKST during the site conversion to enable profile synching. The ability to create and approve Requests or Expense Reports will not be impacted. 

Departments should continue to pause bookings for travel after October 31st until we transition to ITS. The pause applies only to bookings—travelers should continue to obtain the necessary approvals for their upcoming travel.

• If there is a business need to book travel sooner, work with your campus travel office. 

• Bookings serviced by CTM after November 8th will be subject to a $50 booking fee for each transaction (airfare changes or cancellations, hotel/car reservations, changes or cancellations).