Office of Information Technology

Contact OIT Support Center

Support Hours

Fairbanks area:

tel: 907-450-8300
fax: 907-450-8312

Outside Fairbanks:
1-800-478-8226

Email: helpdesk@alaska.edu

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Software Downloads

Category: Software & Hardware

Overview

The University of Alaska licenses software controlled by our Keyserver to save the University the cost of many individual program licenses. This software is available for download from the Licensed Software Applications page.

Service Users

University of Alaska faculty, and staff. Some applications may be available to students or otherwise restricted to specific departments, campues, or MAUs. Contact the OIT Support Center for more information.

Requirements

Requires prior installation of KeyAccess client software and configuration prior to running programs.

Rates

Software Downloads are available at no cost to end users.

Get Started

To download existing software, visit the Licensed Software Applications page. For information about new software downloads via the KeyServer contact OIT Support Center.

Availability

Service is available 24 hours per day. Exceptions include: scheduled maintenance and unplanned outages.

Getting Help

Customers request general assistance and report problems with this service through the OIT Support Center.