Office of Information Technology

Why is Blackboard Learn Unavailable?

UA Blackboard Learn is managed by a cross-functional team consisting of members from UAA, UAF, UAS, and SW.  All scheduled changes and activity is coordinated through the UA Learn Change Advisory Board.

System Uptime for 2017: 99.7%.
Total Service Degradation Time (including scheduled and unplanned): 27 hours and 10 minutes.

In order to provide you with the best service, we are constantly working closely with the Blackboard developers to make improvements to our system.

Below are listed the outages and maintenance windows for UA Blackboard Learn so you can know what we are working on and why.


Scheduled Saturday Morning Weekly Maintenance

Unplanned - Intermittent Performance Issues - Wednesday, October 18th, 2017 - 7:40 AM - 9:06 AM

Unplanned - Unable to upload files - Saturday, October 14th, 2017 2:00 PM - 2:15PM

Unplanned - Summer and Fall 2017 Enrollments Disabled - Friday, October 6th, 2017 - 7:48pm to 11:10pm

Unplanned - Unable to upload files - Friday, October 6th, 2017 12:00 PM - 12:30PM

Scheduled Maintenance Saturday, September 30th, 2017

Unplanned - Login Page Issue - Monday, September 18th, 2017 3:01 PM - 3:20 PM

Unplanned - Summer and Fall 2017 Enrollments Disabled - Saturday, August 19th, 2017 1:00 PM - 1:57 PM

Scheduled Maintenance Saturday, August 19th, 2017

Scheduled Maintenance Sunday, August 13th, 2017

Scheduled Maintenance, July 1, 2017 Blackboard Learn unavailable for upgrade

Unplanned - Datacenter Power Outage - Wednesday, June 28th, 2017 9:30AM-3:30PM

Unplanned - Authentication Failures - Thursday, May 25th, 2017 8AM-9AM

Unplanned - Spring 2017 Enrollments Disabled - Thursday, March 2nd, 2017. 5:00 PM - 5:54 PM

Unplanned - Spring 2017 Enrollments Disabled - Tuesday, February 21, 2017. 5:00 AM - 8:48 AM

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