Office of Information Technology

Hardware Maintenance Contract Management

Category: Servers & Data

Overview

Track warranty expiration dates. Negotiate and manage maintenance contracts. Review and approve quotes and invoices. Provide contract information to non-OIT HP hardware owners prior to approval of costs.

Service Users

UAF and UA Statewide departments that have computer hardware located in the Butrovich Data Center. Please note that departments outside of OIT receive this service for HP equipment only.

Requirements

Hardware must reside in the Butrovich Computer Facility. Use must be in compliance with the following: University of Alaska: Acceptable Use of Online Resources and the University of Alaska Board of Regents Policy of Information Resources

Rates

While there is no cost for the management service provided, the owner is responsible for the cost of the maintenance contract. Any discounts provided by HP will be passed on to the customer.

Get Started

Customers request this service from Lisa Sporleder, (907) 450-8364.

Availability

Service is available weekdays, 8am to 5pm.

Getting Help

Customers request general assistance and report problems with this service to Lisa Sporleder, (907) 450-8364.
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