Get Help

Support Hours of Operation:

Fall Semester Hours
Monday-Friday: 7:30 AM - 9:30 PM
Saturday-Sunday: 10:00 AM - 6:00 PM

Service Desk Phone/Fax:

Phone: (907) 450-8300 (x8300 on campus)
Toll-free: (800) 478-8226

Fax: (907) 450-8312 (x8312 on campus)

Service Desk In Person:

Bunnell Building - Room 231
Monday-Friday: 7:30AM - 7:30PM
Saturday-Sunday: 10:00AM - 6:00PM

Butrovich Building - Suite 105
Monday-Friday 8:00AM - 5:00PM

After Hours Service Desk:

Calls to the OIT Service Desk are monitored 24/7/365. During the times the Service Desk is not staffed, the standard after hours on-call procedures will be in effect. IT issues deemed critical will result in a request to on-call technicians for after hours resolution. For most after hours calls, a service request will be created on your behalf to ensure a timely response during normal Service Desk hours of operation.