UA OIT CAB - Public

Upcoming Changes

Upcoming Changes - Approved

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Launch of new Student Service Modules in UAOnlineSun 7/20/25 8:00 AMSun 7/20/25 5:00 PMWe are happy to announce that the following new features set will be launched during this window. Authorized Viewer Financial Aid Faculty Services Student AccountsDuring this configuration update, the page http://www.alaska.edu/uaonline/ will not allow login. New student components will be configured and made available. 

The following services that login through UAOnline page will not be directly accessible: UAOnline All Degree Works Instances Faculty Self-Service Parchment Transcripts
Customers attempting to login to one of the listed Banner environments while the configuration is being completed.
PROD Monthly OS Patching for Banner, Degree Works, UAOnline, and related systems.Sat 7/5/25 9:00 PMSun 7/6/25 3:00 AMPROD environment Banner and related hosted systems will have current operating systems patches applied. This includes outages for the following services. Banner Database Banner Admin UAOnline Banner 9 Self Service All Degree Works instances Banner Job Submission Automic Application Manager Banner Workflow Banner Communication Management Jasper Reports Banner Access Manager Maps serverAll users of Banner and Banner related systems listed in the description.
PROD SSO Certificate Update for Hosted Banner/UAOnline EnvironmentFri 6/27/25 9:00 PMSat 6/28/25 3:00 AMThe security certificates for PROD Banner related web applications authenticating through the University's SSO system will have security certificates updated to avoid the pending expiration of the currently used ones. During this update, we are expecting that end users will briefly not be able to login to the service as the corresponding certificate is updated. 

Services that will have their certificates updated on the Ellucian Hosted environment include: Banner Admin UAOnline All Degree Works Instances Faculty Self-Service Communications Manager Faculty Self Service Banner 9 Self Service pages.
Customers attempting to login to one of the listed Banner environments while the new certificate is being applied will not be able to successfully login.
VMware esxi host upgrade vm6 and vm9Fri 6/13/25 11:00 PMSat 6/14/25 4:00 AMThis change request is for upgrading two VMware ESXi hosts from version 7.0.2 to 7.0.3 to match the current version running on all other hosts in the environment. As part of the process, the NVIDIA Ethernet card drivers will be temporarily removed prior to the upgrade to avoid compatibility issues. Once the upgrade is complete, the drivers will be reinstalled. This ensures version consistency and stability across the cluster.none
UAF Whitaker and UAF Cardsnet Firewall UpgradesSun 6/22/25 8:00 PMSun 6/22/25 10:00 PMUpdate software on UAF Whitaker and UAF Cardsnet Firewall firewall(s)Police and crew card devices
No outage is expected.
PROD Banner UpgradesFri 6/27/25 9:00 PMFri 6/27/25 7:00 AMPROD Banner systems will be upgraded with the updates listed below. The following banner components will be unavailable during this upgrade window.  Banner Database Banner Admin UAOnline Banner 9 Self Service Banner Job Submission Automic Application Manager Banner Workflow Banner Communication Management Jasper Reports Banner Access Manager Maps serverPROD Banner upgrades to be applied: 

Missed Q1 Banner Upgrades from Set 1-202507 - Application Navigator 3.18.1 and Communication Management 9.18.1
Banner and Supported Oracle OJDBC Driver (ojdbc11.jar version 21) and Tomcat version 10
Anyone accessing the Banner PROD instance of Admin Pages, UAOnline, and Oracle database, including applications that access that database. A list of impacted Banner components is provided in the description for end users to see.
TEST Banner and Supported Oracle OJDBC Driver (ojdbc11.jar version 21) and Tomcat version 10Tue 6/24/25 7:00 PMTue 6/24/25 9:00 PMTEST Banner systems will be upgraded with the updates listed below. The following banner components will be unavailable during this upgrade window.  Banner Database Banner Admin UAOnline Banner 9 Self Service Banner Job Submission Automic Application Manager Banner Workflow Banner Communication Management Jasper Reports Banner Access Manager Maps serverTEST Banner and Supported Oracle OJDBC Driver (ojdbc11.jar version 21) and Tomcat version 10Anyone accessing the Banner TEST instance of Admin Pages, UAOnline, and Oracle database, including applications that access that database. A list of impacted Banner components is provided in the description for end users to see.

Upcoming Changes - Proposed

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ACS Emergency Outage - Hazardous Conditions - Impacted Internet and Internet2 ServicesWed 6/18/25 12:00 PMFri 6/20/25 12:00 PMDetails:
Due to recent soil erosion on the Kenai Peninsula, a section of underground fiber optic cable has become exposed. The affected fiber is part of the AKORN submarine cable system and is currently unprotected and at risk of damage, which could result in network outages and service disruptions.
 
Hazard Summary:
  Cable is exposed due to erosion Susceptible to environmental and mechanical damage Potential for service degradation or outage
All Traffic to/from Internet2, to/from UAA/UAF/UAS
Recent Changes

Recently Completed Changes

Title Sort by Title Start Date and Time Sort by Start Date and Time End Date and Time Sort by End Date and Time Description Sort by Description Change Affected Customers Sort by Change Affected Customers
PROD Monthly OS Patching for Banner, Degree Works, UAOnline, and related systems.Sat 6/7/25 9:00 PMSun 6/8/25 3:00 AMPROD environment Banner and related hosted systems will have current operating systems patches applied. This includes outages for the following services. Banner Database Banner Admin UAOnline Banner 9 Self Service All Degree Works instances Banner Job Submission Automic Application Manager Banner Workflow Banner Communication Management Jasper Reports Banner Access Manager Maps serverAll users of Banner and Banner related systems listed in the description.
1sT Qtr Updates for OnBase ProductionSat 5/24/25 9:00 AMSat 5/24/25 12:00 PM- Restart of all 4 OnBase servers to apply cumulative Windows updates
- recycling of stale OnBase licenses
- OnBase services restart
All currentt OnBase production users
Alaska Communications Emergency Network Maintenance Notification - WO-02990Wed 5/21/25 11:30 PMThu 5/22/25 2:00 AMBeginning 5/21/2025 at 11:30 PM AKDT and concluding at 2:00 AM AKDT on 5/22/2025, Alaska Communications will be performing network maintenance to upgrade Homer, Southeast Alaska, and Seattle, WA SOAS from 10.8 to 10.10.
One service interruption of approximately 30-45 minutes is anticipated during the maintenance window.
An alternate window beginning 5/22/2025 at 11:30 PM AM AKDT and concluding at 2:00 AM AKDT on 5/23/2025 has also been established. In the event that the network maintenance is unable to be completed on the primary maintenance date, the alternate maintenance date will be used to complete the designated work.
This work has been deemed essential and must be completed as scheduled.
We apologize for any inconvenience.
Anyone attempting to connect to/from PNWGP/Internet2 or Amazon.
Alaska Communications Emergency Network Maintenance Notification - WO-02990Thu 5/22/25 11:30 PMFri 5/23/25 2:00 AM[Copied from change 876014]
 Beginning 5/21/2025 at 11:30 PM AKDT and concluding at 2:00 AM AKDT on 5/22/2025, Alaska Communications will be performing network maintenance to upgrade Homer, Southeast Alaska, and Seattle, WA SOAS from 10.8 to 10.10.
One service interruption of approximately 30-45 minutes is anticipated during the maintenance window.
An alternate window beginning 5/22/2025 at 11:30 PM AM AKDT and concluding at 2:00 AM AKDT on 5/23/2025 has also been established. In the event that the network maintenance is unable to be completed on the primary maintenance date, the alternate maintenance date will be used to complete the designated work.
This work has been deemed essential and must be completed as scheduled.
We apologize for any inconvenience.
Anyone attempting to connect to/from PNWGP/Internet2 or Amazon.
Butrovich Data Center Chiller MaintenanceWed 5/28/25 7:00 AMThu 5/29/25 5:00 PMChiller annual maintenance activities for the Butrovich Data Center (BDC).The work being performed during this annual chiller maintenance is limited to required preventative maintenance on mechanical systems within the facility. The intent of the activity this year is for all other systems to remain up and operational. By design, this maintenance is intended to have zero impact on the delivery of IT services.
Alaska Communications Network Maintenance Notification - WO-02991Tue 5/27/25 11:30 PMWed 5/28/25 2:00 AMMaintenance Date:  5/27/2025 – 5/28/2025
                               
Start Time, including time zone:  11:30 PM AKDT, 5/27/2025
Stop time, including time zone:  2:00 AM AKDT, 5/28/2025
 
Maintenance Window Duration (hh:mm):  2:30 hrs
 
Number of outages:  One.
 
Times and type:  One service interruption of approximately 30-45 minutes is anticipated during the maintenance window.
 
Location: Portland, OR  
 
Description of Work: Beginning 5/27/2025 at 11:30 PM AKDT and concluding at 2:00 AM AKDT on 5/28/2025, Alaska Communications will be performing network maintenance to upgrade Portland SOAS from 10.8 to 10.10.
 
One service interruption of approximately 30-45 minutes is anticipated during the maintenance window.
 
 
University of Alaska network users accessing Internet2 and AWS services.
NON PROD Banner Data Refresh|Clone From PROD to TESTMon 6/16/25 6:00 AMMon 6/16/25 2:00 PMThe TEST Banner environment will be refreshed or cloned from data in the production Banner environment to facilitate UA business processes to use this instance for testing and validation of processes. During this event the environment will be unavailable during the duration of the event. Generally all users of the NON PROD banner instance that is being cloned or refreshed.
Nome-NS configuration cleanupSat 5/31/25 11:00 PMSat 5/31/25 11:59 PMThis is an activity window to clean up the leftover remnants of the dead Nome-ns VM that died during the power event several weeks back.  This should have minor impact to on site operations so this will be scheduled for a late night window over the weekend when there is no staff or students on site.Any devices currently sending DHCP requests to the system may experience a short delay as the system ingest configuration changes.
PROD Banner UpgradesSat 6/14/25 8:00 PMSun 6/15/25 12:59 PMPROD Banner systems will be upgraded with the updates listed below. The following banner components will be unavailable during this upgrade window.  Banner Database Banner Admin UAOnline Banner 9 Self Service Banner Job Submission Automic Application Manager Banner Workflow Banner Communication Management Jasper Reports Banner Access Manager Maps serverPROD Banner upgrades to be applied: 

Banner Access Management 9.3.30.1.2
Banner Accounts Receivable 9.3.29.1.1
Banner Accounts Receivable 8.16.1
Banner Accounts Receivable 8.16
Banner Admin Business Process API 9.3.38.1.1
Banner Admin Common 9.3.38.1.4
Banner Application Navigator 3.18.1
Banner Application Navigator 3.18
Banner Application Navigator 3.17.1
Banner Communication Management 9.18.1
Banner Financial Aid 8.52.1
Banner Financial Aid 9.3.51.0.4
Banner General 9.3.34.1.1
Banner General 8.23.1.1 *** Target release date: 5/15 ***
Banner General 8.23.1
Banner General 8.23
Banner HR and Payroll 8.30.1
Banner HR and Payroll 9.3.34.0.3
Banner HR and Payroll 8.30
Banner HR and Payroll 8.30.1.2
Banner Position Control 9.3.27.0.2
Banner Position Control 8.30

This upgrade set additionally includes an upgrade to Java 17 for the Production Job submission host.
Anyone accessing the Banner PROD instance of Admin Pages, UAOnline, and Oracle database, including applications that access that database. A list of impacted Banner components is provided in the description for end users to see.
ACS NETWORK MAINTENANCE - UAA - 6/16/2025 to 6/17/2025 from 11 pm to 4 amMon 6/16/25 11:00 PMTue 6/17/25 4:00 AMNETWORK MAINTENANCE FORM

Date Requested:  6/9/2025
Company Name: Alaska Communications
Requester's Name:  Joyce Mercado
Requester's Contact Number: 907-564-3949
Maintenance Date: 6/16/2025-6/17/2025
Start Time, including time zone:  11:00 PM AKDT, 6/16/2025
Stop time, including time zone:  4:00 AM AKDT, 6/17/2025
Maintenance Window Duration (hh:mm):  5:00 hrs
Number of outages:  One.
Times and type: One service interruption of approximately 20-60 minutes is anticipated during the maintenance window.
Location: Anchorage, AK
Circuit ID

47.VOIP.100924 - Univ of Anchorage UAA, 3190 ALUMNI DR RM 127
47.VOIP.1000814 - Univ of Anchorage UAA, 3190 ALUMNI DR RM 127
47.VOIP.100924 - Univ of Anchorage UAA, 3190 ALUMNI DR RM 127
Recently Completed Changes
11 Items