Office of Information Technology

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Activity ID: 3523

Activity type

EMERGENCY OUTAGE: 

Subject


Communications between UA Identity Provider (IdP) and UA LDAP Directory are failing intermittently  

Short description

Communications between UA Identity Provider (IdP) and UA LDAP Directory are failing intermittently resulting in slow or failed authentication, or failure to release attributes resulting in possible de 

Scope

Communications between UA Identity Provider (IdP) and UA LDAP Directory are failing intermittently resulting in slow or failed authentication, or failure to release attributes resulting in possible denied service.  Both the IdP and LDAP Directory appear to be functioning normally, but are unable to reliably communicate with each other.
 
Service/LinkBrief Description
 
 ALEKS Assessment and Learning in Knowledge Spaces (proficiency tests)
 
ARSC - ePPN
 
 AskUA aka Right Answers (Help Desk Knowledge base Portal)
 
 Atomic Learning (instructional videos)
 
 Blackboard Connect(Emergency Communications)
 
 community.uaf.edu (in process)
 
UAF Community (WordPress)
 
Course Evaluation tool at the University of Washington
 
CTSIClinical and Translational Sciences - see IndianaCTSI
 
Data CookbookData analysis, limited to licensed users
 
DigitalMeasuresFaculty activity reporting
 
DocuSignelectronic signatures(in test)
 
Dreamspark Microsoft's development tools (UA subscription inactive 2014)
 
 EDUCAUSE (EDUCAUSE Portal)
 
eduroam certificate-based authNroaming wireless network access
 
 EZProxy access to UAF Rasmuson Library licensed scholarly databases
 
Faculty180 Faculty Activity Reporting
 
 Filesender
 
 Fuzebox Online Audio/Video/screen share Meetings
 
GENI Experimenter PortalSite for network researchers
 
GINA ePPN
 
 Grouper @ UAGroup & Privilege Management (proof of concept stage)ePPN
 
 HealthyRoadsUA Wellness program for benefits-eligible employees
 
IndianaCTSIresearch, research grant, and collaboration tools
 
Internet2 mailing lists
 
iTunesUUniversity of Alaska section for podcasts in Apple's iTunes)
 
InfoEdresearch administrationePPN, UA ID#
 
IntellexEnvironmental Health & Safety trainingUA
 
Kuali ReadyDisaster Recovery Planning
 
MyDrawUAF Rec CenterBannerID
 
NSFNational Science Foundation, including FastLane for PIsNIHNational Institutes of Health resources;
OrigamiRisk demo site
 
Risk Management tracking application (in progress) 

Status 1

Unscheduled Outage 

Start day

Tuesday, 5-27-2014 Time: 07:00 am 

Recovery day

Wednesday, 5-28-2014 Time: 12:00 pm 

Affected customers

Service/LinkBrief Description
 
 ALEKS Assessment and Learning in Knowledge Spaces (proficiency tests)
 
ARSC - ePPN
 
 AskUA aka Right Answers (Help Desk Knowledge base Portal)
 
 Atomic Learning (instructional videos)
 
 Blackboard Connect(Emergency Communications)
 
 community.uaf.edu (in process)
 
UAF Community (WordPress)
 
Course Evaluation tool at the University of Washington
 
CTSIClinical and Translational Sciences - see IndianaCTSI
 
Data CookbookData analysis, limited to licensed users
 
DigitalMeasuresFaculty activity reporting
 
DocuSignelectronic signatures(in test)
 
Dreamspark Microsoft's development tools (UA subscription inactive 2014)
 
 EDUCAUSE (EDUCAUSE Portal)
 
eduroam certificate-based authNroaming wireless network access
 
 EZProxy access to UAF Rasmuson Library licensed scholarly databases
 
Faculty180 Faculty Activity Reporting
 
 Filesender
 
 Fuzebox Online Audio/Video/screen share Meetings
 
GENI Experimenter PortalSite for network researchers
 
GINA ePPN
 
 Grouper @ UAGroup & Privilege Management (proof of concept stage)ePPN
 
 HealthyRoadsUA Wellness program for benefits-eligible employees
 
IndianaCTSIresearch, research grant, and collaboration tools
 
Internet2 mailing lists
 
iTunesUUniversity of Alaska section for podcasts in Apple's iTunes)
 
InfoEdresearch administrationePPN, UA ID#
 
IntellexEnvironmental Health & Safety trainingUA
 
Kuali ReadyDisaster Recovery Planning
 
MyDrawUAF Rec CenterBannerID
 
NSFNational Science Foundation, including FastLane for PIsNIHNational Institutes of Health resources;
OrigamiRisk demo site
 
Risk Management tracking application (in progress) 

Authorized by

David Bantz OIT Identity and Access Management Services Manager 

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