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Activity ID: 2952

Activity type

ACTIVITY/OUTAGE: 

Subject


UA Blackboard Transact  

Short description

Upgrade of UA Blackboard Transact Instance and conversion back to Production Hardware 

Scope

UA Blackboard Transact

Status 1

Upgrade 

Start day

Wednesday, 1-9-2013 Time: 04:00 am 

Recovery day

Wednesday, 1-9-2013 Time: 02:00 pm 

Duration

Ten (10) hours with contingency time, actual outage could be shorter

Description

Upgrade the Production instance of UA Blackboard Transact system to V3.10, validate upgrade and revert Production Instance to Production Hardware

Comments

Work to be performed by OIT-ITS-WSA, OIT-ITS-TSDBA, Polarexpress and Blackboard Support.
 

Resolution

Perform upgrade on Production hardware and revert to Production hardware for Production instance V3.10 of Blackboard Transact system
 

Affected customers

All users of card reader and POS systems for UAF, UAA, UAS

Authorized by

Ricky King OIT Windows Server Administration Manager 

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