UA OIT CAB - Public

Upcoming Changes

Upcoming Changes - Approved

Title Sort by Title Start Date and Time Sort by Start Date and Time End Date and Time Sort by End Date and Time Description Sort by Description Change Affected Customers Sort by Change Affected Customers
Launch of new Student Service Modules in UAOnlineSun 7/20/25 8:00 AMSun 7/20/25 5:00 PMWe are happy to announce that the following new features set will be launched during this window. Authorized Viewer Faculty ServicesDuring this configuration update, the page http://www.alaska.edu/uaonline/ will not allow login. New student components will be configured and made available. 

The following services that login through UAOnline page will not be directly accessible: UAOnline All Degree Works Instances Faculty Self-Service Parchment TranscriptsFor more information about the Faculty Services changes see the following:
https://sites.google.com/alaska.edu/bss9-transition/faculty-and-advisor-updates

For overall updates to the UAOnline software project see the following:
https://sites.google.com/alaska.edu/bss9-transition/
Customers attempting to login to one of the listed Banner environments while the configuration is being completed.
VMware esxi host upgrade vm6 and vm9Fri 6/13/25 11:00 PMSat 6/14/25 4:00 AMThis change request is for upgrading two VMware ESXi hosts from version 7.0.2 to 7.0.3 to match the current version running on all other hosts in the environment. As part of the process, the NVIDIA Ethernet card drivers will be temporarily removed prior to the upgrade to avoid compatibility issues. Once the upgrade is complete, the drivers will be reinstalled. This ensures version consistency and stability across the cluster.none
TEST Banner and Supported Oracle OJDBC Driver (ojdbc11.jar version 21) and Tomcat version 10 Change ID:882669Wed 7/2/25 8:00 PMThu 7/3/25 2:00 AMTEST Banner systems will be upgraded with the updates listed below. The following banner components will be unavailable during this upgrade window.  Banner Database Banner Admin UAOnline Banner 9 Self Service Banner Job Submission Automic Application Manager Banner Workflow Banner Communication Management Jasper Reports Banner Access Manager Maps serverTEST Banner and Supported Oracle OJDBC Driver (ojdbc11.jar version 21) and Tomcat version 10Anyone accessing the Banner TEST instance of Admin Pages, UAOnline, and Oracle database, including applications that access that database. A list of impacted Banner components is provided in the description for end users to see.
PROD Banner UpgradesFri 7/11/25 10:00 PMSat 7/12/25 1:00 AMPROD Banner systems will be upgraded with the updates listed below. The following banner components will be unavailable during this upgrade window.  Banner Database Banner Admin UAOnline Banner 9 Self Service Banner Job Submission Automic Application Manager Banner Workflow Banner Communication Management Jasper Reports Banner Access Manager Maps serverPROD Banner upgrades to be applied: 

Missed Q1 Banner Upgrades from Set 1-202507 - Application Navigator 3.18.1 and Communication Management 9.18.1
Anyone accessing the Banner PROD instance of Admin Pages, UAOnline, and Oracle database, including applications that access that database. A list of impacted Banner components is provided in the description for end users to see.
PROD Banner and Supported Oracle OJDBC Driver (ojdbc11.jar version 21) and Tomcat version 10 Change ID:882669Sat 7/12/25 9:00 PMSun 7/13/25 2:00 AMPROD Banner systems will be upgraded with the updates listed below. The following banner components will be unavailable during this upgrade window.  Banner Database Banner Admin UAOnline Banner 9 Self Service Banner Job Submission Automic Application Manager Banner Workflow Banner Communication Management Jasper Reports Banner Access Manager Maps serverPROD Banner and Supported Oracle OJDBC Driver (ojdbc11.jar version 21) and Tomcat version 10Anyone accessing the Banner TEST instance of Admin Pages, UAOnline, and Oracle database, including applications that access that database. A list of impacted Banner components is provided in the description for end users to see.
Update SSO IdP DNS record to use new virtual serverTue 7/15/25 8:00 AMTue 7/15/25 2:00 PMUpdate DNS to refer users to new IdP virtual server.
Users should see no service interruption. 
All users of UA SSO.
Beyond Trust Remote Support Appliance UpdateThu 7/10/25 8:00 PMThu 7/10/25 9:00 PMThe NTS Service Desk will be upgrading the remote desktop appliance we use to assist customers with their devices. This software will be unavailable during the upgrade, however it will be outside of Service Desk operating hours.Beyond Trust Remote Support license holders.
TDNext UI UpdateFri 7/18/25 8:00 PMSat 7/19/25 12:00 AMThe UAF and UAA self-service IT portal will be unavailable while TeamDynamix technicians update our SaaS instance to the newest user interface.UA students and employees using the self-service portal and IT technicians using the technician client.

Upcoming Changes - Proposed

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Recently Completed Changes

Title Sort by Title Start Date and Time Sort by Start Date and Time End Date and Time Sort by End Date and Time Description Sort by Description Change Affected Customers Sort by Change Affected Customers
PROD Monthly OS Patching for Banner, Degree Works, UAOnline, and related systems.Sat 6/7/25 9:00 PMSun 6/8/25 3:00 AMPROD environment Banner and related hosted systems will have current operating systems patches applied. This includes outages for the following services. Banner Database Banner Admin UAOnline Banner 9 Self Service All Degree Works instances Banner Job Submission Automic Application Manager Banner Workflow Banner Communication Management Jasper Reports Banner Access Manager Maps serverAll users of Banner and Banner related systems listed in the description.
Butrovich Data Center Chiller MaintenanceWed 5/28/25 7:00 AMThu 5/29/25 5:00 PMChiller annual maintenance activities for the Butrovich Data Center (BDC).The work being performed during this annual chiller maintenance is limited to required preventative maintenance on mechanical systems within the facility. The intent of the activity this year is for all other systems to remain up and operational. By design, this maintenance is intended to have zero impact on the delivery of IT services.
NON PROD Banner Data Refresh|Clone From PROD to TESTMon 6/16/25 6:00 AMMon 6/16/25 2:00 PMThe TEST Banner environment will be refreshed or cloned from data in the production Banner environment to facilitate UA business processes to use this instance for testing and validation of processes. During this event the environment will be unavailable during the duration of the event. Generally all users of the NON PROD banner instance that is being cloned or refreshed.
PROD Banner UpgradesSat 6/14/25 8:00 PMSun 6/15/25 12:59 PMPROD Banner systems will be upgraded with the updates listed below. The following banner components will be unavailable during this upgrade window.  Banner Database Banner Admin UAOnline Banner 9 Self Service Banner Job Submission Automic Application Manager Banner Workflow Banner Communication Management Jasper Reports Banner Access Manager Maps serverPROD Banner upgrades to be applied: 

Banner Access Management 9.3.30.1.2
Banner Accounts Receivable 9.3.29.1.1
Banner Accounts Receivable 8.16.1
Banner Accounts Receivable 8.16
Banner Admin Business Process API 9.3.38.1.1
Banner Admin Common 9.3.38.1.4
Banner Application Navigator 3.18.1
Banner Application Navigator 3.18
Banner Application Navigator 3.17.1
Banner Communication Management 9.18.1
Banner Financial Aid 8.52.1
Banner Financial Aid 9.3.51.0.4
Banner General 9.3.34.1.1
Banner General 8.23.1.1 *** Target release date: 5/15 ***
Banner General 8.23.1
Banner General 8.23
Banner HR and Payroll 8.30.1
Banner HR and Payroll 9.3.34.0.3
Banner HR and Payroll 8.30
Banner HR and Payroll 8.30.1.2
Banner Position Control 9.3.27.0.2
Banner Position Control 8.30

This upgrade set additionally includes an upgrade to Java 17 for the Production Job submission host.
Anyone accessing the Banner PROD instance of Admin Pages, UAOnline, and Oracle database, including applications that access that database. A list of impacted Banner components is provided in the description for end users to see.
NON PROD Monthly OS Patching for Banner, Degree Works, UAOnline, and related systems.Sat 6/21/25 9:00 PMSun 6/22/25 3:00 AMNON PROD environment Banner and related hosted systems will have current operating systems patches applied. This includes outages for the following services. Banner Database Banner Admin UAOnline Banner 9 Self Service All Degree Works instances Banner Job Submission Automic Application Manager Banner Workflow Banner Communication Management Jasper Reports Banner Access Manager Maps serverAll users of Banner and Banner related systems.
PROD Monthly OS Patching for Banner, Degree Works, UAOnline, and related systems.Sat 7/5/25 9:00 PMSun 7/6/25 3:00 AMPROD environment Banner and related hosted systems will have current operating systems patches applied. This includes outages for the following services. Banner Database Banner Admin UAOnline Banner 9 Self Service All Degree Works instances Banner Job Submission Automic Application Manager Banner Workflow Banner Communication Management Jasper Reports Banner Access Manager Maps serverAll users of Banner and Banner related systems listed in the description.
ACS NETWORK MAINTENANCE - UAA - 6/16/2025 to 6/17/2025 from 11 pm to 4 amMon 6/16/25 11:00 PMTue 6/17/25 4:00 AMNETWORK MAINTENANCE FORM

Date Requested:  6/9/2025
Company Name: Alaska Communications
Requester's Name:  Joyce Mercado
Requester's Contact Number: 907-564-3949
Maintenance Date: 6/16/2025-6/17/2025
Start Time, including time zone:  11:00 PM AKDT, 6/16/2025
Stop time, including time zone:  4:00 AM AKDT, 6/17/2025
Maintenance Window Duration (hh:mm):  5:00 hrs
Number of outages:  One.
Times and type: One service interruption of approximately 20-60 minutes is anticipated during the maintenance window.
Location: Anchorage, AK
Circuit ID

47.VOIP.100924 - Univ of Anchorage UAA, 3190 ALUMNI DR RM 127
47.VOIP.1000814 - Univ of Anchorage UAA, 3190 ALUMNI DR RM 127
47.VOIP.100924 - Univ of Anchorage UAA, 3190 ALUMNI DR RM 127
NON PROD SSO Certificate Update for Hosted Banner/UAOnline EnvironmentWed 6/18/25 10:00 PMThu 6/19/25 2:00 AMThe security certificates for NON PROD Banner related web applications authenticating through the University's SSO system will have security certificates updated to avoid the pending expiration of the currently used ones. During this update, we are expecting that end users will not be able to login to the service until the the service has the new certificate configured. 

Services that will have their certificates updated on the Ellucian Hosted environment include: Banner Admin UAOnline All Degree Works Instances Faculty Self-Service Communications Manager Faculty Self Service Banner 9 Self Service pages.
Customers attempting to login to one of the listed NON PROD Banner environments while the new certificate is being applied will not be able to successfully login.
PROD SSO Certificate Update for Hosted Banner/UAOnline EnvironmentFri 6/27/25 9:00 PMSat 6/28/25 3:00 AMThe security certificates for PROD Banner related web applications authenticating through the University's SSO system will have security certificates updated to avoid the pending expiration of the currently used ones. During this update, we are expecting that end users will briefly not be able to login to the service as the corresponding certificate is updated. 

Services that will have their certificates updated on the Ellucian Hosted environment include: Banner Admin UAOnline All Degree Works Instances Faculty Self-Service Communications Manager Faculty Self Service Banner 9 Self Service pages.
Customers attempting to login to one of the listed Banner environments while the new certificate is being applied will not be able to successfully login.
NON PROD Banner Data Refresh|Clone From PROD to PPRDSun 6/15/25 7:00 PMMon 6/16/25 7:00 AMPPRD Banner environment will be refreshed or cloned from data in the production Banner environment to facilitate UA business processes to use this instance for testing and validation of processes. During this event the environment will be unavailable during the duration of the event. Generally all users of the NON PROD banner instance that is being cloned or refreshed.
Recently Completed Changes
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