University of Alaska, Your Feedback

Your Feedback

Win a chance at University apparel
by completing this survey about UAOnline.
___________________________________________________________________

Congratulations to our April Apparel Winners:

Jessica from Kodiak, Melanie from Interior-Aleutians, and Syden from Ketchikan!

All winners for April have been notified.

One of our goals is to provide the best service to you, our students, in the most effective manner. We believe that UAOnline is a useful tool to give you access to your information 24 hours a day/7 days a week. Please complete this survey so that we may better serve you.

If your intention was to visit one of the University of Alaska campus websites, they can be found at UAA, UAF, UAS.

Your Name UA ID
Supplying your name and UA ID is optional, but it will allow us to assist you more efficiently if you have a specific question.

E-mail (required for drawing entry)
Is your email address correct? Please review it to confirm that it was entered correctly.

Campus

Where did you access UAOnline from?
Home Office School Other

How did you connect to UAOnline?
UA connection Private Internet Service Provider

Is this your first visit to UAOnline?
Yes
No

If this is your first visit, what is the purpose of this visit?

If this is not your first visit, how often have you visited our site?
Once a week or more
2-3 times a month
Monthly
Other (Please explain in "comments" section)
Not applicable
This is my first visit but I PLAN to come back often!

What did you access?
Account Information
Address information
Changing your PIN
Fee Payment
Financial Aid Information
Grade Report
Name change information
Registration
Social Security Number change information
Unofficial Transcript
Viewing Holds
Other (Please explain in "comments" section)

Did you successfully access what you were looking for?
Yes No N/A

Was there a service that you had hoped to find here that was not offered?
If so, please write what that service was below.

Approximately how much total time did you spend accessing the information you wanted?
Under 10 minutes
10-20 minutes
20-30 minutes
30-60 minutes
1-2 hours
Over 2 hours

How do you prefer to do business with the University?
In person Telephone Internet / Email

How would you rate our site?
Outstanding
Great
Good
Fair
Poor

How did you like using UAOnline? Was the process easy to use? Instructions clear?

Comments:

Would you like us to contact you regarding your feedback comment?
Yes
No, was able to find the information I needed
No, just a suggestion

Please type the letters and numbers into the following box exactly as they appear in this image. (Required)

Note: Apparel winner's first name and campus may be published.

Thank you for your feedback about UAOnline!