System Office of Risk Services

System Office of Risk Services

We have two locations to serve you:

Fairbanks

System Office of Risk Services                                                                                                                                910 Yukon Drive, Suite 001 Butrovich Building
PO Box 755240 Fairbanks, AK 99775-5240
Phone (907) 450-8150 or (907) 450-8157
Fax (907) 450-8177

 

Anchorage

System Office of Risk Services
1815 Bragaw Street, Suite 208
Anchorage, AK 99508-3438
Phone (907)786-1140 or (907) 786-6119
Fax (907)786-1412

The Statewide Office of Risk Services is organized into four practice areas:

  • Enterprise Risk Management and Insurance
  • Claims Management
  • Health, Safety, and Environmental Management
  • Emergency Management

OFFICE MANAGER

Sacques Rainer

Office Manager

sjrainer@alaska.edu

(907) 450-8150

Ms. Rainer provides office support to the System Office of Risk Services' Fairbanks and Anchorage offices.

ENTERPRISE RISK MANAGEMENT & INSURANCE

(907) 450-8153 nkspink@alaska.edu

Nancy Spink, ARM – PRACTICE LEADER 

Chief Risk Office

nkspink@alaska.edu  

(907) 450-8153

Nancy Spink leads UA’s efforts to create and maintain a university-wide risk management program.   Nancy coordinates the efforts of the practice leaders in the development and implementation of system wide programs and standards including enterprise risk management; insurance; health, safety, and environmental management (safety); claims management; and emergency management. Standards and practices are developed in accordance with federal and state statutes and regulations, procedures and responsible risk management practices. During her 30 years in insurance and risk management she has specialized in innovative and effective strategies to manage risk. Nancy has demonstrated ability to analyze client needs and provide risk solutions.   She has over ten years of experience in higher education. In addition to her extensive experience she holds a B.A. in English with an Associate in Risk Management (ARM) designation. 

(907) 450-8157 dcvarieur@alaska.edu

Diana Varieur

Risk Analyst

dcvarieur@alaska.edu

(907) 450-8157

Ms. Varieur manages the university’s system-wide insurance programs. She provides contract review regarding insurance and certificates of insurance for the University.  She performs research and collects program information pertinent to the risk management program for risk analysis and insurance specification purposes.

CLAIMS MANAGEMENT

(907) 786-7755 pjwilson2@alaska.edu

Patti Wilson

Claims Manager

pjwilson2@alaska.edu

907 (786)-7755

Patti Wilson joined the System Office of Risk Services in Anchorage as claims manager in 2006. She is responsible for minimizing the cost of risk to the University through the effective management of claims.  She leads a team of claims professionals who administer the University’s self-insured claims program, including auto, liability, property, and workers’ compensation claims.

Patti also serves as an information and education resource to the UA community, monitoring legislation, regulations, and legal developments affecting the University’s claims program.  She is the administrator for the University’s risk management information system, and has responsibility for claim notification and reporting processes system-wide.

She began her Alaskan adjusting career in 1976, handling workers’ compensation claims during the construction of the Trans-Alaska Pipeline.  She’s been a licensed independent adjuster since 1980, with special emphasis on workers’ compensation and litigation management. 

She holds an Associate in Claims (AIC) designation, and is working toward an Associate in Risk Management (ARM) designation.  She is a past officer of the Alaska Adjusters Association and serves on the board of directors of the Workers’ Compensation Committee of Alaska.

Patti is located in Anchorage.

(907) 786-6119 brenda.vannoy@alaska.edu

Brenda Vannoy

Claims Adjuster

btvannoy@alaska.edu

(907) 786-6119

Brenda Vannoy, AIC, has been with Risk Services since 1994 and handles multi-line claims for the University’s self-insured claims program.  This position provides a means to stabilize and minimize the cost of risk to the University through investigation, management and settlement of first and third party claims. Ms. Vannoy is also responsible for informal training in claims and risk management processes for members of the University community, and for supervision of the Anchorage support staff.  Brenda also is the former Treasurer and current Secretary of the Alaska Adjusters’ Association, a non-profit educational association serving the local community. 

Daisy Saffir

Claims Adjuster

desaffir@alaska.edu

(907) 786-1716

Daisy Saffir joined the System Office of Risk Services in Anchorage as Claims Adjuster in 2013.  She handles multi-line claims for the University’s self-insured claims program.  This position provides a means to stabilize and minimize the cost of risk to the University through investigation, management and settlement of first and third party claims. Ms. Saffir is also responsible for informal training in claims and risk management processes for members of the University community, and for supervision of the Fairbanks support staff. Daisy is also the former Vice President of the Workers’ Compensation Committee of Alaska. Daisy has almost fifteen years of experience in claims management, with a specialty in workers’ compensation and litigation management.  She has been an independently licensed adjuster in Alaska since 2009 and has handled claims in multiple jurisdictions.

(907) 450-8156 amspencer@alaska.edu

Amaya Spencer

Claims Technician

amspencer@alaska.edu

(907) 450-8156

Ms. Spencer's responsibilities are to provide administrative support for the Risk Management Office and ensure timely and accurate claims processing and data analysis.

(907) 786-1140 dnelson15@alaska.edu

Danielle Nelson

Claims Technician

dnelson15@alaska.edu

(907) 786-1140

The claims technician provides administrative support for the claims section and is often the first point of contact for claim reporting.  Ms. Nelson is a general claims information resource for campuses and other University customers and is responsible for accurate and timely claims processing and data analysis.  
 

HEALTH, SAFETY, & ENVIRONMENTAL MANAGEMENT

(907) 450-8154 rhsteiger@alaska.edu

Russ Steiger – PRACTICE LEADER

Director, Health, Safety, & Environmental

rhsteiger@alaska.edu

(907) 450-8154

Mr. Steiger leads UA’s efforts in regulatory compliance in the health, safety, and environmental programs throughout the state system by implementing a successful internal program review system and developing standards of excellence in how compliance is approached at each of the UA locations throughout the state. Mr. Steiger holds a Bachelor of Science degree in Chemical Engineering from the University of Buffalo and has over thirty years of experience in the health, safety, and environmental field, with extensive experience in chemical manufacturing and commercial settings. He has international experience with an EHS leadership role at facilities in the U.S., Holland, Germany, the UK, France, Japan, and China.

(907) 450-8155 tina.holland@alaska.edu

Tina Holland

Deputy Director, Health, Safety, & Environmental 

thollan4@alaska.edu

(907) 450-8155

Ms. Holland's responsibilities include the management of Environmental Health and Safety/Risk Management Programs and the development and implementation of statewide safety training.  She is the system administrator for Intelex, an Environmental and Safety Management System.  Ms. Holland is the point of contact for the statewide ergonomics program.  She is also the co-lead for the HSE Review team that is responsible for conducting, planning and execution of operational inspections for the Compliance Assistance and Assurance Program. She also assists Statewide employees and departments to develop Loss Prevention projects for the Loss Prevention Assistance Program. 

EMERGENCY MANAGEMENT

(907) 450-8149 rick.forkel.alaska.edu

Rick Forkel PRACTICE LEADER

Emergency Preparedness Director

rrforkel@alaska.edu

(907) 450-8149

Rick Forkel assists the campuses across the state in creating building specific emergency evacuation plans and campus emergency response plans. He will also provide training and certification requirements needed for campus points of contact and aid in the development and execution of on campus and university system exercises.

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