When you login to UAOnline for the first time, or after a reset, you will be prompted to change your PIN.
Your PIN must be six characters. It is case-sensitive, alphanumeric, and can include spaces and punctuation. You may not use your date of birth.
Memorize your PIN.
For privacy and security, do not share your PIN with anyone.
NEW students, and those that requested a PIN reset, can login to ELMO to retrieve their PIN (view the Certified Mail message). This information is available for 30 days in ELMO.
Your PIN will also be mailed to the mailing address the University has on file for you. NOTE: If you have logged into UAOnline and changed your PIN before receiving the mailer, you don't need to change it again.
NEW employees will receive a PIN in the mail shortly after beginning at the University.
Click the Login button.
The first time you login to UAOnline, you will also be asked to create a security question and answer. The security question will allow you to reset your PIN at a later date, if necessary. You can also update, or review, your Security Question through the Personal Information section in UAOnline.
Be certain to complete the Security Question after logging into UAOnline the first time.
To protect your information, always log off and exit the browser when using UAOnline.
Click on the Login to Secured Area (students, staff, & faculty) link.
Enter your User ID.
Leave the PIN field blank.
Click the Forgot PIN? button.
You will then be required to answer the security question that you created the first time you logged into UAOnline and to choose a new PIN. If you are not prompted with a security question or you do not answer the question correctly, please contact us for help :
If you are an Employee (including student employees): UAF and Statewide employees should contact the OIT Support Center; all other employees should contact their Human Resources office. Refer to the contact information at the bottom of this page.
Some student information my be updated through UAOnline. For example, mailing address and phone number may be updated using the Update Address(es) and Phone(s) option in the Personal Information section. To update personal information, or report inaccurate information, in the Student Services & Account Information, or Financial Aid sections, contact your local campus Enrollment Services, Registrar's, or Admissions office. Refer to the contact information at the bottom of this page.
Employee information may be viewed, but not updated, via the web at this time. Instructions on updating employee information are available on pages throughout UAOnline.
The University of Alaska is an affirmative action/equal opportunity employer and educational institution.
This site is maintained by OIT. For questions or concerns, please contact the OIT Support Center.
For questions or comments regarding this page, contact firstname.lastname@example.org.