1. Go to http://uaonline.alaska.edu.
2. Click on the Login to Secured Area (students, staff, & faculty) link.
3. Enter your User ID.
   • Your User ID will be your 8-digit Student ID or Employee ID.
   • If you forget your ID, you can look it up using ELMO.
   • For additional assistance
     • Employees can contact their campus Human Resources office; Fairbanks employees should contact the OIT Support Center. Refer to the contact information at the bottom of this page.
     • Students can contact their campus Enrollment Services, Registrar, or Admissions office. Refer to the contact information at the bottom of this page.
4. Enter your PIN (Personal Identification Number).
   • If you have forgotten your PIN, you must reset it.
   • When you login to UAOnline for the first time, or after a reset, you will be prompted to change your PIN.
     
     • Your PIN must be six characters.  It is case-sensitive, alphanumeric, and can include spaces and punctuation.  You may not use your date of birth.
   • Memorize your PIN.
     For privacy and security, do not share your PIN with anyone.
   • NEW students, and those that requested a PIN reset, can login to ELMO to retrieve their PIN (view the Certified Mail message).  This information is available for 30 days in ELMO.
     
     • Your PIN will also be mailed to the mailing address the University has on file for you. NOTE: If you have logged into UAOnline and changed your PIN before receiving the mailer, you don't need to change it again.
   • NEW employees will receive a PIN in the mail shortly after beginning at the University.
5. Click the Login button.
   • The first time you login to UAOnline, you will also be asked to create a security question and answer.  The security question will allow you to reset your PIN at a later date, if necessary.  You can also update, or review, your Security Question through the Personal Information section in UAOnline.
     • Be certain to complete the Security Question after logging into UAOnline the first time.
   • To protect your information, always log off and exit the browser when using UAOnline.

Back to UAOnline

1. Go to http://uaonline.alaska.edu
2. Click on the Login to Secured Area (students, staff, & faculty) link.
3. Enter your User ID.
4. Leave the PIN field blank.
5. Click the Forgot PIN? button.
6. You will then be required to answer the security question that you created the first time you logged into UAOnline and to choose a new PIN. If you are not prompted with a security question or you do not answer the question correctly, please contact us for help :
   • If you are a Student: Contact your campus Enrollment Services, Registrar, or Admissions office. Refer to the contact information at the bottom of this page.
   • If you are an Employee (including student employees): UAF and Statewide employees should contact the OIT Support Center; all other employees should contact their Human Resources office. Refer to the contact information at the bottom of this page.

Back to UAOnline

• For navigation and configuration support, contact the your campus Help Desk/Support Center; refer to the contact information at the bottom of this page.
• Some student information my be updated through UAOnline.  For example, mailing address and phone number may be updated using the Update Address(es) and Phone(s) option in the Personal Information section.  To update personal information, or report inaccurate information, in the Student Services & Account Information, or Financial Aid sections, contact your local campus Enrollment Services, Registrar's, or Admissions office. Refer to the contact information at the bottom of this page.
• Employee information may be viewed, but not updated, via the web at this time.  Instructions on updating employee information are available on pages throughout UAOnline.
• To submit comments or suggestions regarding UAOnline or other web access services, please use the Employee or Student Feedback links on the main UAOnline page, http://uaonline.alaska.edu.

Back to UAOnline

• Although other browsers and versions may work, the recommended browsers for UAOnline are:
  • Microsoft Internet Explorer 6.x
  • Netscape 7.0x
  • Firefox 1.x or higher
  • Safari 1.2 or higher
• Many links within the UAOnline lead to other University and non-University sites. Use the "BACK" button in you web browser to return to the UAOnline Pages

Back to UAOnline