Office of Information Technology | Student Computer Support Center

Contact OIT Support Center

Support Hours

Fairbanks area:

tel: 907-450-8300
fax: 907-450-8312

Outside Fairbanks:
1-800-478-8226

Email: helpdesk@alaska.edu

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Student Computer Support Center

Category: Software & Hardware

Overview

This service provides technical support to students on campus having problems with their personal computers. Common issues that can be addressed are virus data back ups, part requests parts from vendors, hardware upgrade recommendations, and basic advice and guidance.

Service Users

UAF students.

Requirements

Users of this service must be a current UAF student and posses a Polar Express card.

Customer must provide licensed media or hardware for loading or installation.

Hardware repair is not supported, however, assistance is available to diagnose hardware failures.

Rates

Student Computer Support Center is available at no cost to end users.

Get Started

Bring computer to OIT Support Center in Rasumson 401 and Butrovich 102 or to the Student Computer Support Center in Bunnell 226.

Availability

This service is available weekdays from 8am to 5pm.

Getting Help

Customers request general assistance and report problems with this service through the OIT Support Center.