Office of Information Technology

Server and Application Monitoring

Category: Infrastructure Services

Overview

Monitor server and application connectivity. Notify service/machine owner, as appropriate, in the event of problems.

Service Users

UA students, faculty, and staff.

Requirements

Service owner must maintain monitoring package for its services, provide DCO with appropriate steps to be taken in case of problems, and provide correct contact information for on-call staff. Use must be in compliance with the following: the University of Alaska: Acceptable Use of Online Resources and the University of Alaska Board of Regents Policy of Information Resources

Rates

Server and Application Monitoring is available at no cost to end users.

Get Started

New services can be requested from the Data Center Operations manager, (907) 450-8367.

Availability

Service availability includes evenings and weekends. Equipment and applications being monitored are subject to scheduled maintenance and unplanned outages.

Getting Help

Customers request general assistance and report problems with this service through the OIT Support Center.
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