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Hardware Support

The following table identifies the DCC's minimum standards for supported hardware, as well as recommendations for new hardware purchases.

These desktop/laptop standards will be considered current through July 2006. They are reviewed bi-annually.

Visit this link for information and purchasing procedures for the Tech Refresh program..

Component/Measure

Minimum Supported

Recommended Minimum New Purchase

PC(1) Mac(1) PC(2) Mac(2)
Clock Rate 933 MHz 800MHz G3 2.4Ghz 1.25Ghz
RAM 256 Mb 256 Mb 512 Mb(3) 512 Mb(3)
Disk 10 Gb 10 Gb 40 Gb 40 Gb
CD ROM required required DVD-CDRW Combo DVD-CDRW Combo
Network 10 base T Ethernet 10 base T Ethernet 10-100 base T Ethernet 10-100 base T Ethernet
OS Windows 2000 OSX Windows XP Pro SP2 OSX (10.4)
Extended Warranty 3 Years(4) 3 Years(4)
Estimated Life July 1, 2006 only July 1, 2006 only 3 years w/ upgrade(5) 3 years w/ upgrade(5)

Notes

1: Minimum Supported PCs and Macs
The minimum systems are just adequate for current operating systems and software, however some features may be unavailable.


2: Minimum New Purchase PCs and Macs
Minimum configurations are balanced between performance and longevity for a reasonable cost. The recommended configurations provide most users good performance on common applications with an expected lifetime of 3 years. Users with specialized or demanding software may need higher performance (such as additional RAM and/or faster/multiple processors)

In addition to these generic performance specifications, ITC urges purchase of computers matching reference standards of campus or local technology support where available; such reference platforms may specify configurations or vendor-specific models which are known to operate in your environment. Additional features enabling higher levels of management and support may also be desired. Different PC brands have varying levels of support services; DC&C has good experience with the following desktop brands: Apple, Gateway, Dell. For laptop computers we have had good experience with Apple, Gateway, Dell, Compaq, IBM, and Toshiba.

Almost all new systems available on the market will exceed our minimum supported guidelines.

3: RAM
RAM is currently relatively inexpensive and represents an economical way to gain additional performance and stability from both PCs and Macs. More RAM is recommended, especially for those who routinely use very demanding applications or work with more than one application open at once.

Video RAM determines how many colors can be displayed; minimum 2 Mb provides thousands of colors - suitable for most office applications but not for demanding color imaging or publishing.

4: Extended Warranties
Warranty extension to 3 years, typically available for about $100, is recommended for most users. An extended warranty provides faster and/or better service and replacement parts should a component fail after the initial standard one year warranty coverage. On the other hand, hardware failure in years 2 and 3 of ownership is relatively rare, so some users accept the risk.

5: Lifetime and Potentially Needed Upgrades
We anticipate that computers purchased at the current minimum recommended levels will remain supported for three years; however, an upgrade to the operating system is likely to be needed during this time; hardware upgrades may be also recommended or desired.



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