Office of Information Technology

Contact OIT Support Center

Support Hours

Fairbanks area:

tel: 907-450-8300
fax: 907-450-8312

Outside Fairbanks:
1-800-478-8226

Email: helpdesk@alaska.edu

OIT Self Service

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Computing Labs

Category: Academic Support & Computing Labs

Overview

Computing labs on campus provide users with an extensive software library installed on both Windows PC and Apple Mac workstations. Visitors to each lab receive free technical support and limited training from assigned student lab consultants.

Service Users

UAF students, staff and faculty.

Requirements

Computing lab users must have a valid UA domain account to log into the computers and access resources. All who utilize the labs must adhere to the policies set forth by the University of Alaska.

Rates

Computers:
Computer use is free of charge.

Printers:
Black and white printing is 10˘/page and available in all three general computing labs.

Color laser printing is 50˘/page and available in the Bunnell student computing lab.

All consumers who wish to print in the labs must use their Polar Express Card or a copy card. Money can be placed on either of these cards at a Value Transfer Station.

Get Started

To initiate this service visit any of the three OIT computing labs on campus.

Bunnell Student Computing Lab
Bunnell Building, Room 319

Hours of Operation

Monday - Thursday

8:00 AM - 9:30 PM

Friday

8:00 AM - 7:00 PM

Saturday and Sunday

10:00 - 6:00PM

The hours for this lab will change with the holidays, Summer, and University closures. The hours for the lab during these times will be advertised in the lab and on the door.

MBS Student Computing Lab (24 Hour)
MBS Complex, Room 110
Polar Express access 24 hours.

Rasmuson Student Computing Lab (24 Hour)
Rasmuson Library, Room 404
Polar Express access 24 hours.

To schedule an instructional lab, use the Rasmuson Instructional Lab.

Rasmuson Library, Room 301 to schedule this room contact the Rasmuson Library Media Desk.

Availability

Exceptions to the above hours include any scheduled maintenance or unplanned outages.

Getting Help

Customers request general assistance and report problems with this service through the OIT Support Center. Direct assistance can be reached by using the IP Intercom station in any of the labs.

More Information

Assistive Technology

The Bunnell Student Computing Lab is comprised of various assistive technologies, including screen readers, voice recognition, text-to-speech, and visualization software.

Software Installation Requests

OIT technicians install software between semesters only. All software requests require two weeks notification in order to install and test the software to ensure the software does not create unexpected problems for lab patrons. To request software installation, please call the OIT Support Center.