Office of Information Technology

Contact OIT Support Center

Support Hours

Fairbanks area:
tel: 907-450-8300
fax: 907-450-8312

Outside Fairbanks:
1-800-478-8226

Email: helpdesk@alaska.edu


Computer Security Incident Response

Category: Safety & Security

Overview

This service provides a central management point for computer security incidents. Service includes incident triage, scene security, investigation, data collection, notification, analysis, evidence collection and analysis, evidence reporting and presentment, remediation, forensic analysis and case preparation/testimony in administrative and civil/criminal court proceedings.

Service Users

UAF and SW faculty, staff and students.

Requirements

None

Rates

Computer Security Incident Response is available at no cost to end users.

Get Started

Contact the OIT Support Center to submit a request.

Availability

Service is available 24 hours per day.

Getting Help

Customers request general assistance and report problems with this service through the OIT Support Center.