Relinquish the phone to your supervisor or departmental contact. The department will seek to reassign the phone to an “on-call” group or another individual. If the department cannot reassign the phone they should contact the service provider to determine the cost/benefit of cancelling the contract.
Yes. The university person authorized on the account must initiate the change over request by contacting the service provider. The three main service providers, ACS, AT&T and GCI, will have different terms and processes for the transfer of service. For example, according to AT&T the transfer will require the acceptance of an 11 month contract. For GCI, they require fulfillment of the remaining term of the existing contract.
Yes. In cases where plan minutes are exceeded or other additional costs are incurred as a result of a business call, these are reimbursable. These situations should not be frequent in nature, such that it is more appropriate that you are on allowance method. The employee must be able to document the costs.
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