Office of Information Technology
Service Catalog

Contact OIT Support Center

Support Hours

Fairbanks area:
tel: 907-450-8300
fax: 907-450-8312

Outside Fairbanks:
1-800-478-8226

Email: helpdesk@alaska.edu

AppManager Monitoring and Administration

Category: Servers & Data

Overview

Process monitoring for HR and Payroll jobstreams.
AppManager user account administration.

Service Users

University staff whose job duties require them to run or monitor scheduled Banner jobs.

Requirements

Operators cannot stop jobs that are currently running or in the queue. Only the job owner can.

Use must be in compliance with the University IT Policies and Procedures

Rates

AppManager Monitoring and Administration is available at no cost to end users.

Get Started

Customers request this service through the OIT Support Center.

Availability

Service availability for account administration is during regular business hours. Service availability for jobstream monitoring extends to include evenings and weekends, except during scheduled maintenance and unplanned outages.

Getting Help

Customers request assistance and report problems with this service through the OIT Support Center.