New and Existing Account Management
Overview
OIT Managed Accounts
The OIT Support Center assists users with account creation and permissions for:- UA Username and Password
- UA Domain
- Roxen Content Management System (UAF & SW Websites)
- UAF Blackboard
- HP Service Manager (Peregrine)
- AnyConnect VPN (Student Access)
Automatically Created Accounts
There are several accounts that are created automatically (not by the OIT Support Center) upon a user's affiliation with the University. These accounts include:- Domain (computer login)
- Enterprise Directory (EDIR)
- Google Apps @ UA
- UA Online
UA Online accounts have independent permissions and do not use the UA Username and password for access. - UAF Blackboard (Faculty & Students)
- AnyConnect VPN (Employees)
Unix/Oracle/Banner Related Accounts
Unix, Oracle, & Banner related accounts are managed by campus specific Security Coordinators. These accounts include: Account forms for UA Statewide, UAF, and OIT are available in the right column under "Get Started".Get Started
To claim your automatically created accounts, visit the Easy Login Maintenance Option (ELMO) and selecting either options 2 or 3, verifying your identity, and establishing a password.
If you need further permissions, or an account that hasn't been automatically created for you, you may submit a service request through the OIT Support Center by submitting one of the following forms.
If you need further permissions, or an account that hasn't been automatically created for you, you may submit a service request through the OIT Support Center by submitting one of the following forms.
Forms
- Account Request/Change Form
(Domain, Roxen, VPN, Blackboard, etc) - Account Extension/Deletion Form
- Affiliate/Guest Account Request Form
- Statement of Understanding and Agreement
(OIT Staff Only)
Unix/Oracle/Banner Forms
- Banner Security Access Forms
(UAF Financial Services: Account & Security Access Request Forms) - Administrative Access Request Form
(UA Statewide & OIT)
Availability
Accounts are automatically created daily. Manual account creations are processed during normal business hours.
Getting Help
Customers can request general assistance and report problems with this service through the OIT Support Center.
For assistance with ELMO, you can refer to ELMO Help for a guided walk through, as well as video tutorials to assist you with the process.
For assistance with ELMO, you can refer to ELMO Help for a guided walk through, as well as video tutorials to assist you with the process.
