ELMO is a self-service password utility for changing your Authserv password. ELMO provides a way for University users to verify their identity electronically through the use of personalized vetting questions about you. On this page, you will find video walkthroughs for using ELMO, detailing step-by-step instructions on how to proceed to change your password.

Above is an introductory video to ELMO, outlining its general purpose as well as a general overview of the options available to proceed. Below are 3 videos outlining the detailed steps of options 1, 2, and 3. Clicking on any of these triggers a popup window. You may have to disable any pop up blockers you may have in place. Also, Adobe Flash player is required for these videos