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OIT Support Center - Help Desk: Cancel or Remove an Existing Print Job


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For the purpose of example, I will pretend that the report owner's username is anfml (First Middle Last) and that the printer's Offical Name is adeptprt (a departmental printer).

The commands shown below, following the shell prompt in italics, are as would be entered from the UNIX Korn Shell. They will also work from within the UA Menu program at the "Select an option ==> " prompt, PROVIDED you have "Command Mode: ON" (see "Configuration Submenu" at the MAIN MENU level).

Assuming that you wish to remove a print job from printer queue adeptprt, you would issue the following command to get a list of currently queued requests:

anfml@glacier> lpq -P adeptprtn glacier.alaska.edu:
Sun Jul 26 12:31:41 1998: waiting for adeptprt.netprn.alaska.edu to come up
Rank Pri Owner Job Files Total Size
1st 0 anfml 69 (standard input) 643 bytes
2nd 0 anfml 70 (standard input) 832 bytes
3rd 0 anxyz 71 (standard input) 832 bytes
connection to adeptprt.netprn.alaska.edu is down

There are three print jobs queued. Two of them are owned by userid anfml and one by anxyz. You need to know three items before you can remove a print job:

  1. which UNIX printer queue is the print job in;
  2. what's the print job number;
  3. who is the print job owner.

Assuming that the printer was put OFFLINE to avoid contining printing of a bad report, the job ranked as 1st (job number 69) is probably the one that is/was currently printing. Only user anfml can use the "lprm" command to remove the output for job 69. The exeception to this rule is that the Statewide Help Desk staff can also remove ANYONE'S output. If you are user anxyz and you need to remove or cancel the output that anfml generated, then you must have anfml do it, or call the SW Help Desk (1-800-478-8226 or 450-8300).

Assuming that you are anfml, to remove the output, issue the "lprm" command specifying the U.P.Q name and job number. For example:

anfml@glacier> lprm -P adeptprtn 69
dfA069glacier.alaska.edu dequeued
cfA069glacier.alaska.edu dequeued

Updated 01-21-2004


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Cancel or Remove an Existing Print Job
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