This page holds OIT Root Cause Analysis documents as they are released for public consumption. These documents outline points of failure, and their respective resolutions, as they pertain to service interruptions to major systems directly impacting University operations.
| Name |
Date |
File |
| Google Apps Webmail Outage |
09-01-2009 |
PDF |
| UAF SMTP Connectivity Issues |
02-05-2009 |
PDF |
| Network Services Outage |
01-23-2009 |
PDF |
| EDIR Expert Unavailable |
11-20-2008 |
PDF |
| ELive Outage |
11-19-2008 |
PDF |
| Voicemail Outage |
11-11-2008 |
PDF |
| ASUAF Server Outage |
03-24-2008 |
PDF |
| MBS Video Server Failure |
02-29-2008 |
PDF |
| UAF Domain Login Failures |
02-22-2008 |
PDF |
| UAF Registrar Kiosk Outage |
02-18-2008 |
PDF |
| Printer Outage finsys3 |
02-14-2008 |
PDF |
| Gruening Printer Outage |
02-12-2008 |
PDF |
| Eielson AFB Testing Lab Network Outage |
01-21-2008 |
PDF |
| Irving Network Outage |
01-21-2008 |
PDF |
| www.alaska.edu Website Outage |
01-20-2008 |
PDF |
| SW E-Mail Slowdown Issues |
01-03-2008 |
PDF |
| UAF Upper Campus Printer Interruption |
02-19-2007 |
PDF |
| UAF E-Mail Failure |
01-26-2007 |
PDF |
| Statewide Administration E-Mail Failure |
11-17-2006 |
PDF |
| WCI Telecom Outage |
10-20-2006 |
PDF |
| UAF Labs Domain |
09-07-2006 |
PDF |
| UAF E-Mail Failure - External Review (Memo) |
02-13-2006 |
PDF |
| UAF E-Mail Failure - External Review |
01-01-2006 |
PDF |
