Office of Information Technology
New to UA?

Contact OIT Support Center

Support Hours

Fairbanks area:
tel: 907-450-8300
fax: 907-450-8312

Outside Fairbanks:
1-800-478-8226

Email: helpdesk@alaska.edu

Information Technology Services for Students

UAF Blackboard

Blackboard is a website designed to provide 24-hour access to course materials and assignments. Many (although not all) instructors use Blackboard. Using Blackboard you can turn in homework, take quizzes and tests, communicate with your fellow students via Discussion Boards, view your grades, and much more.

Blackboard Mobile Learn (iPhone/iPad) is free and works on most smart mobile devices. Load the application onto your device and search for University of Alaska Fairbanks; login with UA Username and password.

Don’t see a course you registered for in Blackboard? See your instructor for more information.

You can access Blackboard at http://classes.uaf.edu.

Google Apps @ UA Email

Google Apps @ UA is the intuitive, easy-to-use email system used by UAF. Every new UAF student has a Google Apps email account automatically created, and is activated the first time you create your password in ELMO. Your new email account will be your UA Username followed by @alaska.edu, and will have over 7GB of storage.

The University will only send communications to your official university email account on Google Apps @ UA...so check it or forward it!

You can access Google Apps @ UA email at http://google.alaska.edu.

Network Registration (NetReg)

The NetReg site grants access to the UAFnet wireless network and the wired network in your dorm room.

Steps to register your computer:

  1. Click ‘Scan my Machine.’
  2. Select “UA - Authserv Account” as your affiliation.
  3. Use your UA Username and password, set in ELMO, to login.
  4. When the registration is complete, restart your computer.

UAOnline

Although UAOnline doesn’t use your UA Username and Password, you can use UAOnline to register for courses, check on financial aid, make a payment, apply for scholarships, and much more. Signing in to UAOnline requires your UA ID number, as well as a unique PIN.

Need your PIN reset? Contact the UAF Office of Admissions and the Registrar at (907) 474-7500, or the OIT Support Center at (907) 450-8300 for assistance.

You can access UAOnline at http://uaonline.alaska.edu.

UAF Computer Labs

UAF has a number of General Use computer labs for actively enrolled students, which you can access using your UA Username and password. All students receive 1GB of storage space via a ‘shared drive’ labeled ‘L’ under My Computer. This storage is maintained on UAF servers and backed up regularly.

OIT Managed Computer Labs:

  • Bunnell Student Access Lab in Bunnell Building, 319 (Mon-Thurs. 8AM-9PM – Fri. 8AM-11PM – Sat. 11AM- 6PM, Sun. 12PM-10PM)
  • MBS Student Access Lab (24 Hour) in MBS Complex, room 110
  • Rasmuson Student Access Lab (24 Hour) in Rasmuson Library, room 404

UA Computing Policies

Use of any service, including network usage is subject to UA Board of Regent’s Policy. To review these policies, please visit IT Polices, Procedures & Computing Standards for details.

Student Computer Support Center

Is your computer acting up? Did you get a virus? OIT can help. The Student Computer Support Center is a service provided to students by OIT to get your computer back to normal, so you can get back to studying. The best part is, it’s FREE! Certain restrictions apply. See the OIT Support Center for details.

OIT Support Center

Hours of Operation:

Monday – Friday:  7:30AM – 9:30PM

Saturday & Sunday:  10:00AM – 6:00PM

Web: OIT Support Center