Office of Information Technology
Get Help

Contact OIT Support Center

Support Hours

Fairbanks area:
tel: 907-450-8300
fax: 907-450-8312

Outside Fairbanks:
1-800-478-8226

Email: helpdesk@alaska.edu

Get Help

Support Hours of Operation:

Monday - Friday:      7:30 AM - 9:30 PM
Saturday - Sunday:  10:00AM - 6:00 PM

Phone/Fax:

Phone:       (907) 450-8300 (x8300 on campus)
Toll-free:    (800) 478-8226
Fax:           (907) 450-8312 (x8312 on campus)

Support Center In Person:

Rasmuson Library - Room 401
Monday-Friday: 7:30AM - 9:30PM
Saturday-Sunday: 10:00AM - 6:00PM

Butrovich Building - Suite 102
Monday-Friday 8:00AM - 5:00PM


Online & Self Service

OIT Service Catalog in-depth information about each of OIT's existing services

New & Existing Account Management

Password Reset: ELMO

Knowledge Base: AskUA

Self Service: Submit a request (Login Required)

Email: helpdesk@alaska.edu