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Email Support: Documentation

Disk Quotas and
Cleaning Up Your Email Box

Checking Your Disk Quota in SquirrelMail (Webmail) :

To check your disk quota in SquirrelMail:

  • Login to SquirrelMail.
  • In the Links panel (usually on the right side of the browser window by default), look for the Quota Usage bar (shown below).

  • As you use more mailbox space, the green bar will change color. As you near the quota limit, the bar will change from green to yellow. When the quota is exceeded, the bar will turn red and you will see a warning notice (shown below). This means you have entered a 30-day grace period, giving you time to clean up your mailbox (and still receive new mail). Do not ignore the warning!

SquirrelMail window with warning that disk quota is exceeded.

Clean Up Your Mail in Webmail

Disk quotas for email boxes have been turned back on to more efficiently manage space on the Email Server. If you are seeing notices that your disc quota is exceeded, it's time to clean up that Email Box. You will need to login to Webmail to delete old email out of your account to get it back under the quota limit.

Logging in to Webmail:

Webmail can be accessed from the Quick Links list on the UAF Home Page, or you may click on or copy the following URL into your browser:

http://webmail.uaf.edu/

Enter your user name and email password to log in to your account.

Check Your Webmail Trash Option Setting:

Once you've logged in to Webmail, you may need to change the following option for handling Trash to carry out the task of deleting excess email:

Click on the Options link in Webmail. The opened Options window looks like this:

Options window in Webmail

In the opened Options window, click on the Folder Preferences link. Under Folder Preferences, you will see the option for Trash. There is a pull-down list option beside it. If the menu is displaying "Trash", you need to click on the pull-down menu and change the selection to "Do not use Trash." This option will allow your excess emails to be deleted rather than just stored in a Trash folder (which does not reduce your quota).

Trash Folder menu under Options

Once you have selected the "Do not use Trash" option, click on the Submit button at the bottom of the page. Now you will be able to return to your Inbox or other folders and delete any old and excess email out of your Email Box, effectively reducing your quota to bring your account within acceptable limits.


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