Expedite your service by ensuring the proper information is provided when you call... |
| Contact Information: |
Name |
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Phone # |
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User ID |
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Email address |
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| Computer Information: |
Machine name |
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IP address |
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Location |
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| Distributed Tech: |
If you ARE a distributed tech, or... |
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if your department HAS a distributed tech. |
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| Authorization: |
Some work performed will require the approval of a manager or department head. |
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If you suspect this might be the case with the issue you're calling about, whom should |
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we contact? |
While the more information you provide, the better and faster we can perform our work - don't let something like "not having an IP address" stop you from calling. We're here to help. |
