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OIT Business Office: Recharge Services
OIT Operates Recharge Centers For
  • Calendaring (Meeting Maker) - Annual billing


  • Telephone Services - Annual billing and ad hoc for tolls, moves & changes


  • Web Development and Consulting (Software Applications) - Ad hoc billing


  • Shared Storage - Annual billing and ad hoc for new service during the fiscal year


  • Server/Database Administration - Ad hoc billing via signed Service Level Agreement (SLA)


  • Web Streaming and Video Production - Ad hoc billing


  • Video Conferencing Services - MAU contribution based on Business Council approval


  • Desktop Lab Builds - Ad hoc billing

All ad hoc recharge services will be billed by month-end. Annual recharge billing will be processed by the end of August for each fiscal year.

OIT's Current FY09 Recharge Rates


Recharge Purchasing Requests

Please use the Recharge Purchase Request Form for all recharge purchasing requests.


Service Level Agreements

Additional services and support packages for servers/database administration can be acquired through a negotiated Service Level Agreement (SLA).

For more information on customized service and support through an OIT SLA, please call the OIT Support Center at 450-8300.

To create your own SLA:

OIT SLA Template


FY09 SLA Pricing Appendix A


Need more information regarding OIT's Recharge Services?


Please contact Wendy Rupe with any OIT recharge-related questions.

RELATED LINKS

UA Accounting Manual for Recharge Centers
OIT Support Center
Work Order Requests

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