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OIT Operates Recharge Centers For:
- Calendaring (Meeting Maker) - annual billing
- Telephone Services - annual billing and ad hoc for tolls, moves & changes
- Web Development and Consulting (Software Applications) - ad hoc billing
- Shared Storage - ad hoc billing
- Server Administration - ad hoc billing via signed Service Level Agreement (SLA)
- Web Streaming and Video Production - ad hoc billing
- Video Conferencing Services - MAU contribution based on Business Council approval
OIT's Current FY08 Recharge Rates
Service Level Agreements
Additional services and support packages can be acquired through a negotiated Service Level Agreement (SLA).
For more information on customized service and support through an OIT SLA, please call the OIT Support Center at 450-8300.
To create your own SLA:
OIT SLA Template
Additional SLA resources are available for use when creating your own OIT SLA:
SLA Example 1
SLA Example 2
Need more information regarding OIT's Recharge Services?
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