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Activity ID: 3496

Activity type

ACTIVITY: 

Subject


Cisco Telepresence Management Suite (TMS) and Jabber Desktop Collaboration (Cisco Video Control Server)  

Short description

TMS Software Upgrade and migration to virtual server 

Scope

Malemute server and VCS Control will be offline in order to upgrade the software and migrate the database to virtual test server Collie. 

Status 1

Activity / Outage 

Start day

Tuesday, 5-27-2014 Time: 07:00 am 

Recovery day

Saturday, 5-31-2014 Time: 12:00 pm 

Specific Start End Times

Outage will begin Tuesday May 27th at 7am and services will resume Sunday May 31st at 12pm.

Duration

Extended to allow for adequate testing and validation in upgrade and migration.

Description

Technicians will be working with Cisco and Solutionz engineers to migrate the Jabber and endpoint database onto the virtual test server Collie. After validated, will move to production server Doberman.

Affected customers

Jabber Desktop collaboration accounts will be inactive
Standard video conferences will continue as scheduled on MCU's

Authorized by

Kelly Gitter OIT Video Conferencing Services Manager 

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