Office of Information Technology

Show Activity

Activity ID: 3337

Activity type

ACTIVITY/OUTAGE: 

Subject


Blackboard Transact Production Outage  

Short description

Blackboard Transact Production Outage 

Scope

Production Blackboard Transact will be unavailable. Will affect all readers and POS devices connected to Production Blackboard Transact

Status 1

Activity / Outage 

Start day

Friday, 12-20-2013 Time: 02:00 pm 

Recovery day

Friday, 12-20-2013 Time: 06:00 pm 

Duration

Four (4) hours with contingency time. Actual outage maybe of a shorter duration

Description

Upgrade Production Blackboard Transact application to V3.11

Comments

Work to be accomplished by vendor Tech support and OIT-ITS-WSA personnel. End points may need to be in offline mode.

Resolution

Apply the application upgrade

Affected customers

Users accessing end point readers, POS devices connected to Production Blackboard Transact. Outage has been pre-approved by the card system CAB.

Authorized by

Ricky King OIT Windows Server Administration Manager 

Back to Top