Office of Information Technology

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Activity ID: 3285

Activity type

SCHEDULED UPGRADE 

Subject


Casper Suite Upgrade  

Short description

Upgrade Casper Suite to version 8.73 

Scope

Casper Suite, "OIT Self Service.app" on Apple managed devices.

Status 1

Scheduled Upgrade 

Start day

Thursday, 10-31-2013 Time: 07:00 am 

Recovery day

Thursday, 10-31-2013 Time: 09:00 am 

Duration

Two hours, specified outage period includes contingency time, so the actual event should be less than the stated duration.

Description

Upgrade Casper Suite from 8.71 to 8.73 for OS X 10.9 support.

Please note

During this outage, "OIT Self Service.app" will be unable to connect to the central Casper server. Customers that attempt to access "OIT Self Service.app" will receive a connection error.

Authorized by

James Elieff OIT Desktop Support Manager 

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