Office of Information Technology

Show Activity

Activity ID: 3260

Activity type

ACTIVITY/ADVISORY: 

Subject


Migration of Banner INB to new Citrix Farm  

Short description

Migration of Banner INB access via Citrix to New Citrix Farm and use of UA Username 

Scope

Users utilizing citrix to access Banner INB

Status 1

Activity 

Start day

Friday, 10-18-2013 Time: 05:00 pm 

Recovery day

Friday, 10-18-2013 Time: 05:15 pm 

Duration

15 Minutes

Description

Disable account oratools access to Citrix Farm for Banner INB access

Comments

Per email distributed by OIT Support center, users need to convert to the new citrix farm access and use their UA Usernames for access
Work to be performed by OIT-ITS-WSA

Resolution

Disable access of oratools account to citrix for Banner INB access

Affected customers

Current users utilizing the oratools account to access Banner INB via old citrix farm

Please note

Instructions on use of new citrix farm access was emailed to the distributed tech list and local MAU call centers by OIT Support Center 4 Oct 13.  User's who have not converted by 5PM, 18 Oct 13 will no longer be able to access Banner INB via citrix

Authorized by

Ricky King OIT Windows Server Administration Manager 

Back to Top