Office of Information Technology

Show Activity

Activity ID: 3240

Activity type

SCHEDULED UPGRADE 

Subject


Casper Suite  

Short description

Upgrade Casper Suite to version 9.11 

Scope

Casper Suite, "OIT Self Service.app" on Apple managed devices.

Status 1

Upgrade 

Start day

Friday, 10-4-2013 Time: 05:00 pm 

Recovery day

Friday, 10-4-2013 Time: 07:00 pm 

Duration

Two hours, specified outage period includes contingency time, so the actual event should be less than the stated duration.

Description

Upgrade Casper Suite from 8.71 to 9.11.

Please note

During this outage, "OIT Self Service.app" will be unable to connect to the central Casper server. Customers that attempt to access "OIT Self Service.app" will receive a connection error.

Authorized by

James Elieff OIT Desktop Support Manager 

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