Office of Information Technology
Office of Information Technology » OIT Activities
OIT Activities

Contact OIT Support Center

Support Hours

Fairbanks area:
tel: 907-450-8300
fax: 907-450-8312

Outside Fairbanks:
1-800-478-8226

Email: helpdesk@alaska.edu

OIT Self Service

Submit a Request [?]

AskUASearch the Knowledge Base

Show Activity

Activity ID: 3028

Activity type

 ACTIVITY/OUTAGE: CANCELED 

Subject
CANCELED: Ellucian International Scholar - Prod Instance  

Short description

 Rebuild of operating system to windows 2008R2, installation of mssql 2008, rename of host system, upgrade of ISSM to V7.8 

Scope
Ellucian International Scholar (formerly FsaAtlas) - Rebuild and upgrade of production system
System OS rebuild and upgrade of ISSM application.  Will affect all users of the ISSM production application

Status 1

 Activity / Outage 

Start day

 Monday, 3-11-2013 Time: 08:00 am 

Recovery day

 Wednesday, 3-13-2013 Time: 05:00 pm 

Duration
Three (3) business days with contingency time.  Actual outage maybe of a shorter duration.

Description
Rebuild of operating system to windows 2008R2, installation of mssql 2008, rename of host system, upgrade of ISSM to V7.8

Comments
Operating system, mssql server install to be completed by OIT-ITS-WSA.  ISSM upgrade/installation to be completed by OIT-EAS

Resolution
Rebuild operating system and upgrade ISSM to V7.8

Affected customers
All users of the Ellucian ISSM (formerly FsaAtlas) sevis production system.

Authorized by

 Ricky King OIT Windows Server Administration Manager 

Britton Anderson – 4 May 2012, Friday 10:58