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Activity ID: 3000

Activity type

ACTIVITY/ADVISORY: 

Subject


Reboot the A controller - EVA00  

Short description

Restart the A controller on EVA00 

Scope

Restart the A controller on EVA00.  There is an error condition on the array that may be cleared by a restart of the controller.  This is a non-disruptive restart and all I/O activity should move to the secondary controller with no interuption to I/O.

Status 1

Maintenance 

Start day

Sunday, 2-24-2013 Time: 09:00 am 

Recovery day

Sunday, 2-24-2013 Time: 10:00 am 

Duration

The restart time should take less than 5 minutes.

Description

An error condition is showing the blowers are defective on the A controller of EVA00,  HP support has indicated the next course of action is to restart the controller to see if this clears the error condition.   If this does not resolve the issue, the next likely step is a controller replacement.

Comments

No service impact is expected.  All services utilizing EVA00 as a storage source are potentially affected, to include:
All Banner instances (including UAOnline)
All UAF Blackboard-Learn instances
All DegreeWorks instances
All UAF Parking instances
All OnBase (Digital Document Imaging) instances
All Student Housing instances
All reporting database instances (RPTP etc)
All WebSpace instances
All HP Service Manager instances
All Vista Plus instances
Applications Manager (FKA AppWorx)
Ad Astra Prod
Red Hat Satellite Server
Legacy UAF email (mail1.uaf.edu)
Zuausr

Affected customers

No service impact is expected.  All services utilizing EVA00 as a storage source are potentially affected, to include:
All Banner instances (including UAOnline)
All UAF Blackboard-Learn instances
All DegreeWorks instances
All UAF Parking instances
All OnBase (Digital Document Imaging) instances
All Student Housing instances
All reporting database instances (RPTP etc)
All WebSpace instances
All HP Service Manager instances
All Vista Plus instances
Applications Manager (FKA AppWorx)
Ad Astra Prod
Red Hat Satellite Server
Legacy UAF email (mail1.uaf.edu)
Zuausr

Please note

This has been performed in the past with no ill effects to any server attached to the storage array.
No impact is expected.

Authorized by

James Gentry OIT Technical Services Manager 

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