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Activity ID: 2974

Activity type

ACTIVITY/OUTAGE: CORRECTION: 

Subject


UAF Blackboard Learn  

Short description

Perform segment management on 2 tables, XYF_FILES and XYF_URLS 

Scope

UAF Blackboard Learn (classes.uaf.edu)

Status 1

Scheduled Maintenance 

Start day

Sunday, 2-3-2013 Time: 05:00 am 

Recovery day

Sunday, 2-3-2013 Time: 07:00 am 

Duration

2 hours

Description

Attempts to export a question pool are taking over 5 minutes and timing out in Blackboard Prod.  The tables involved in the query that is used during the export need to be defragmented to allow the queries to run faster.

Affected customers

Users of Blackboard Learn who are attempting to export a question pool.

Please note

(1) Specified activity/outage period includes
    sufficient contingency time, so the actual
    event should be somewhat less than the stated
    duration.
(2) Blackboard Learn will be up and available and the
    activity should not impact users.

Authorized by

David DeWolfe OIT ITS Director 

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