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Show Activity

Activity ID: 2974

Activity type

ACTIVITY/OUTAGE: CORRECTION:

Subject

UAF Blackboard Learn

Short description

Perform segment management on 2 tables, XYF_FILES and XYF_URLS

Scope

UAF Blackboard Learn (classes.uaf.edu)

Status 1

Scheduled Maintenance

Start day

Sunday, 2-3-2013

Time:

05:00 am

Recovery day

Sunday, 2-3-2013

Time:

07:00 am

Duration

2 hours

Description

Attempts to export a question pool are taking over 5 minutes and timing out in Blackboard Prod. The tables involved in the query that is used during the export need to be defragmented to allow the queries to run faster.

Affected customers

Users of Blackboard Learn who are attempting to export a question pool.

Please note

(1) Specified activity/outage period includes

sufficient contingency time, so the actual

event should be somewhat less than the stated

duration.

(2) Blackboard Learn will be up and available and the

activity should not impact users.

Authorized by

David DeWolfe OIT ITS Director