Office of Information Technology

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Activity ID: 2964

Activity type

ACTIVITY/OUTAGE: 

Subject


UAF Blackboard Learn  

Short description

Apply a patch and minor database maintenance. 

Scope

UAF Blackboard Learn (classes.uaf.edu)

Status 1

Scheduled Maintenance 

Start day

Sunday, 1-20-2013 Time: 05:00 am 

Recovery day

Sunday, 1-20-2013 Time: 06:00 am 

Duration

60 minutes (as occurs every Sunday morning at this time).

Description

Blackboard Learn has a scheduled outage every Sunday at this time for backups.  We will be using part of this time to perform two maintenance tasks:
1) Install patch LRNSI-7904 to fix intermittent issues with  Grade Center.
2) Re-index two tables (per vendor recommendation) in an attempt to resolve an issue with exporting tests.

Comments

Personnel:
Jo Knox - OIT Core Applications Services - Applying Patch
Maureen English - OIT Technical Services - Database Maintenance
Travis Payton - OIT Support Center - Coordinating Validation

Resolution

Perform the Vendor recommended maintenance tasks.

Affected customers

All UAF Blackboard Learn students and faculty.

Please note

These activities will be performed and completed during the regularly scheduled weekly outage window for back-ups and maintenance.
No additional downtime is anticipated.

Authorized by

Bill Wakefield OIT Core Applications Manager 

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