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Show Activity

Activity ID: 2952

Activity type

 ACTIVITY/OUTAGE: 

Subject
UA Blackboard Transact  

Short description

 Upgrade of UA Blackboard Transact Instance and conversion back to Production Hardware 

Scope
UA Blackboard Transact

Status 1

 Upgrade 

Start day

 Wednesday, 1-9-2013 Time: 04:00 am 

Recovery day

 Wednesday, 1-9-2013 Time: 02:00 pm 

Duration
Ten (10) hours with contingency time, actual outage could be shorter

Description
Upgrade the Production instance of UA Blackboard Transact system to V3.10, validate upgrade and revert Production Instance to Production Hardware

Comments
Work to be performed by OIT-ITS-WSA, OIT-ITS-TSDBA, Polarexpress and Blackboard Support.
 

Resolution
Perform upgrade on Production hardware and revert to Production hardware for Production instance V3.10 of Blackboard Transact system
 

Affected customers
All users of card reader and POS systems for UAF, UAA, UAS

Authorized by

 Ricky King OIT Windows Server Administration Manager 

Britton Anderson – 4 May 2012, Friday 10:58