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Show Activity

Activity ID: 2930

Activity type

 ACTIVITY/OUTAGE: 

Subject
Bomgar  

Short description

 We are doing the second round of updates to the Bomgar appliance. 

Scope
Bomgar Remote Access (support.alaska.edu)

Status 1

 Upgrade 

Start day

 Friday, 12-14-2012 Time: 12:00 pm 

Recovery day

 Friday, 12-14-2012 Time: 01:00 pm 

Description
We are doing the next round of updates to the Bomgar appliance.

Comments
Bomgar 12.3 Upgrade notes
http://www.bomgar.com/Documents/bomgar-12-3-solution-overview.pdf

Affected customers
OIT Desktop Support
OIT Support Center
OIT Video Conferencing Services
OnBase Administrators
UAS Helpdesk

Authorized by

 James Elieff OIT Desktop Support Manager 

Britton Anderson – 4 May 2012, Friday 10:58