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Show Activity

Activity ID: 2741

Activity type

ACTIVITY/OUTAGE EMERGENCY:

Subject

UAF Blackboard

Short description

Restart service.

Scope

UAF Blackboard

Status 1

Emergency Maintenance

Start day

Saturday, 6-2-2012

Time:

04:00 am

Recovery day

Saturday, 6-2-2012

Time:

04:15 am

Duration

15 minutes

Description

The System Task queue in Blackboard Learn is preventing other tasks, such as course copy and archive, from starting. We are restarting the Blackboard Learn service to get those waiting tasks to run. This is a temporary solution; we are working with Blackboard Support on a permanent solution.

Affected customers

All UAF Blackboard users.

Authorized by

Bill Wakefield OIT Core Applications Manager