Office of Information Technology

Media & Press

Recent News

Security Issue Identified with Internet Explorer

September 26th, 2012

Last week Microsoft released an advisory concerning Internet Explorer (2757760).

Microsoft has provided a fix for this vulnerability.  This fix is available using the normal windows update procedures.  OIT’s Windows Update servers have this update available, and computers on the UA domain should automatically install this update.  OIT strongly encourages customers who use Microsoft Internet Explorer on computers not in the UA domain to ensure they have applied the latest windows updates.

For details on this solution read the Microsoft Tech Bulletin (MS12-063).

Martha Mason Appointed OIT User Services Executive Director/CIO

September 12, 2012

Martha Mason was announced on August 20 as Executive Director of User Services/CIO for the Office of Information Technology. Mason has been serving in this position as interim since May 2011. Mason has been serving in this position as interim since May 2011. OIT User Services is the front line group working directly with students, faculty, and staff to assist with technology needs and provide help desk assistance, training and desktop support.

Mason has been the Manager of the OIT Support Center, since 2006.     She came to the University in 1995 as a software engineer for the Alaska Satellite Facility, and continues to enjoy the Fairbanks community.   Mason earned a B.S. in Computer Science from the University of North Carolina and has called Alaska her home since 1983.

UA Learning Technology Forums

April 1, 2012

The Office of Information Technology is working on developing a plan for the future use of technology to facilitate teaching and learning.  We are interested in the experiences of students and faculty and the importance they place on a variety of technologies for teaching, learning and personal productivity. 

This March and April OIT held a series of IT forums with faculty and students.  These sessions sought input on the future direction of this kind of technology within the UA system.

Click here view the Faculty Forum PowerPoint Presentation
Click here view the Student Forum PowerPoint Presentation


Anchorage - April 6, 2012
Juneau - March 1, 2012
Live Video/Audio Stream - March 5, 2012
Fairbanks - March 6, 2012

In December we surveyed UA faculty and students on their current use of teaching and learning technology and on their opinions about the best way to use this technology in the future.  We used two survey instruments -- one for faculty and one for students.  The student survey instrument is very similar to one that has been used by the Educause Center for Applied Research (ECAR) in a large national survey.  Use of this instrument will allow us to compare UA results with ECAR's national results.  The faculty survey instrument, on the other hand, has been developed specifically for use by UA faculty. You can find survey results here:

UA Faculty Survey Results
UA Student Survey Results
ECAR Survey Results


AskUA, OIT's New Knowledge Base, is Live

November 22, 2011

Now you can AskUA!

AskUA is a new centralized knowledge base where OIT customers can search for:

  • how to information
  • general information about OIT services
  • information and resources about University applications and
  • FAQ’s

There are two areas in AskUA: guest and authenticated user.  Guests do not need to log-in to access articles created by OIT.  However, to experience everything the site has to offer, log-in using your UA Username and Password (same credentials as Google Apps @ UA and UAF Blackboard Learn).

AskUA will be updated frequently with new articles and new information.  It’s easy to search by keyword or category.  If you have technology questions, check AskUA first - it may be your quickest source for an answer.

Search AskUA Now!

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